Question about Bosch WFMC 3200 Front Load Washer

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I have a Bosch WFB C3200 clothes washer. The drum will not turn. Water enters and the drain cycle can evacuate it. Checked the filter and it is clear (found two very small wire 1/4" long pieces but nothing else). Have reduced clothing load to four small garments. Have loaded and drained water three times in case soap was an issue. No error message from machine. Any suggestions ?

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Hi from retired Englishman in SW France,
This sounds very much like the belt is broken or the motor is malfunctioning.
Belt first.
Belts are not expensive- sorry I do not know how much yours would cost- and are easy to be changed by a competent person:-
REMOVE POWER FROM THE MACHINE AND REMOVE THE BACK.
The motor support bolts should be loosened and the old belt removed. Often putting the new belt on is a bit of a struggle, even with the motor 'loose', because it is new and smaller!
Once on it should be tensioned by pulling the motor against the belt firmly- but not over tight- and the motor support bolts tightened.
ON NO ACCOUNT SHOULD ANY FORM OF LEVERAGE BE USED TO TENSION THE BELT. THAT COULD LEAD TO DAMAGE TO THE BELT, MOTOR AND BEARINGS- EXPENSIVE!
If it turns out to be the motor, it is false economy to just have the brushes changed although financially very attractive. Experience of others is that the brushes may only last months unless, that is, the motor is totally refurbished at the same time. It depends on how old the motor is and how much wear the commutator has had. New motors are not cheap, though; I replaced our 19+year-old Bosch motor (and belt at the same time) for GBP250!
It's your choice!
Hope this is your problem solved.
Good luck,
John C

Posted on Mar 20, 2011

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