Question about Canon PIXMA MX310 All-In-One Printer
By unzip, i believe you mean dismantle the printer. Dismantling the printer can (and most probably will) void your warranty. So please consult either Canon themselves or where you bought the product from.
However if the warranty of your device has already ended then remove the screws of the panels one by one, removing each panel and placing the screws with them so they don't get lost or mixed up. Make your way to the cartridge carriage and try to get them to the center for easy removal. After which inspect the roller or carriage for any small pieces of paper that may be jamming the carriage. Remove if found, otherwise try using canned air to blow at the most probable places where the paper might have gotten stuck.
Proceed to re-assemble the printer and try to see if it works. If it does then great, otherwise please go to your nearest canon certified repair shop.
Posted on Mar 20, 2011
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Posted on Jan 02, 2017
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