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Purchased new 3g router for wireless access to internet. Can't get on to internet? Have checked forums and followed suggestions none work todate. Laptop and broadband wireless modem works fine without router connectivity. Have pinged router. Ok. Have pinged yahoo - failed. Have removed all firewall security. Syd log showing portmgr can't open port? I elf appreciate any suggestions. Cheers Cathie

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You may need to clone your MAC address, a unique address is for each device connected to a network. Some internet service provider (ISP) modems quit working if the MAC address of the device connected to its Ethernet or LAN jack (i.e., your computer) changes from the one used when it was first set up. So when you hook up a new router to share the connection, you run into the problem you have.

Cloning the MAC address in the router sets it to the same address as the device connected to its number 1 wired port. Since you didn't give the brand and model of your router I can't give you specific steps or links to follow for the process. But it's typically very simple. From the computer originally used to set up your modem, access the router's setup pages. On the appropriate page, pick "clone MAC address" from a menu or click on a button. You can search for "<insert your brand of router here> cloning MAC address" and find many sites with how-to information. A good starting point is always the router manufacturer's site, where there is probably already an answer in their support FAQ section.

Once the router MAC address has been cloned, you should have your Internet access back and will be able to use the wireless access.

Once the MAC address in t

Posted on Mar 20, 2011

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