Question about Sony Playstation 3 (PS3) Console

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I put a disc in my ps3 the icon comes up but keeps spinning and not loading discs

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There might be a problem with your disc drive, you could test it by instead of putting a game in your console, put a dvd or blu-ray in, if the movies load, the laser may be dirty if they don't load, then there is probably a problem with your laser and it would need to be repaired from Sony.

Posted on Mar 20, 2011

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Tip

Sony ps3 won't load,start,read disc


Clean with Compressed Air

One way to clean your PS3's internal laser is to use a can of compressed air. This is highly pressurized air contained in a can with a thin nozzle on the end. It is designed to get dust and dirt out of small spaces. Cans of compressed air can be purchased at any major electronics retailer, such as Best Buy or Radio Shack. Point the can's nozzle toward the PS3's disc tray and lightly spray for a few seconds to remove loose dust from the lens.

Use a Laser Lens Cleaner Kit

Also available are laser lens cleaning kits that work with the PlayStation 3. These kits contain a disc that is inserted in the PS3 the same way you would a video game or movie. The difference is that there is no data on the disc; it is designed specifically to spin in such a way that it gently cleans that PS3's laser lens, removing all dust, dirt and smudges in the process. These kits will also work on DVD, Blu-Ray and computer disc drives, in addition to the PS3.

Maintain the Discs

One way to make sure your PS3 laser stays clean is to keep track of the discs themselves. Examine a disc before you put it into your PS3's disc tray. If there is any dust or dirt use a dry, soft cloth to gently remove them before play. Dust and dirt are easily transmitted to the PS3's laser lens as the disc spins around at high speeds in the tray. By keeping the discs clean, you can make sure you don't have to go out and spend extra money on cleaning your PS3 laser lens in the first place.

on Dec 12, 2009 | Video Game Consoles & Games

1 Answer

Ps3 will not load cd's dvd's or games. loading icon comes on but disc's dont load. when i take disc out loading icon stops but does not go away. it had the newest update.


Could be drive unit, Try unplugging unit and see if unit resets itself. Estimate cost to fix $39.99 3-4day sending unit to us with 1yr warranty

Nov 23, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

Disc never loads


Have the laser replaced as soon as you can .....the ps3 itself is fine you just need to replace the laser only

Oct 30, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

PS3 will not read games or movies.


replace the drive or optical unit you will be glad you did. Another tip never play blue ray movies unless you want to keep replacing the drive as it puts wear on the laser and servo motor get a blue ray for you movies leave this to the gamming only my advice! please give me a good review you will be glad you did!

Aug 15, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

PS3 games wont load, spinning icon comes up


hi, the problem you have is with the laser head of the ps3, it is either faulty or dirty making it unable to read discs..if under warrenty get it repalced, or find a repair shop that can fix this...

Aug 04, 2009 | Sony Playstation 3 (PS3) Console

2 Answers

PS3 wont read any games, dvds or cds


I have the same problem. My PS3 stopped reading any bluray discs. The spinning circle in the top right corner will come on for a few seconds when a disc is inserted, but then nothing. I found a work-around to get it to read discs though. You have to have a bluray disc in the drive (game or movie) and start a downloaded game or Playstation Home. Once the game or Home loads, hit the PS button on the controller. The crossbar menu will pull up and you will notice the disc icon will (magically) pop up. Click the quit game icon. Once you are out of the downloaded game or Home the disc icon will still be there. You can then load the game or disc. The icon will remain there until you eject the disc, so you will have to repeat this every time you want to load a game. Although this is a workaround to prevent Sony from gouging you for $150+, this is still not a fix. A fix would be for Sony to admit they have a money making firmware problem and fix it. This fix will only work if you don't have an actual hardware failure (which I apparently don't). I think a class action lawsuit is in order for everyone that has this problem and especially for those who have shelled out the money to fix something that is firmware related. I'm sure Sony will only fix the firmware to make this workaround not work anymore so as not to lose their little cash flow scheme.

Jun 02, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

Not loading


Umm well thats wat mine was doing and i called up ps3 austrailia and they said that you can call up a reiper man or send it to us and i got the email and adress of them and they fully replaced it for free but uv got to tell them you got it at christmas because they fked up wen they wer making them around christmas sumpin to do with the hard drive but soz i dunno the ps3 aus number u should ask but i got mine replaced instead of paying a repair man bout 200$ i just replaced it for free =P

Mar 12, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

My ps3 wont read any disc


PS3 is The amazing device by sony but it has some common problems like disc read error, unreadable disc etc.... Good news is that these all problems can be repaired with the help of DIY Guides, one such guide available at PS3 Repair Blog

Nov 20, 2008 | Sony Playstation 3 (PS3) Console

2 Answers

Ps3 wont read any disk


If you can't hear the disc spin it means that the lens is gone.
Purchase a mechanism KES-400 AAA and replace it (if you do not have warranty).
If the disc spins and does not load it might be the blu ray board. I have one with the same issue and I don't know how to pair a new board with the existing motherboard.

Sep 23, 2008 | Sony Playstation 3 (PS3) Console

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