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Acer Aspire 4310 -- DVD ROM not working! It was started when i inserted a dvd on dvd drive and it stucked up. It was about 3 days when the dvd was removed by using a needle. Then all it started not to function my dvd rom. everytime I tried to hit the open disc drive, it doesn't open and my computer don't recognized the dvd rom anymore. occasionally, the dvd rom sometimes to be recognized and working. But it seems that i upgraded my window vista to 7 Ultimate, the dvd rom not working anymore it became worst. i'm so desperate to repair this. any one could help. thanks.

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HI,
Welcome to FixYa. I believe that you are having problem with your DVD ROM, here's how you can fix your problem.
1. Click on START
2. Type REGEDIT on the search bar on START Menu or the Run Box
3. Expand HKEY_LOCAL_MACHINE
4. Expand SYSTEM
5. Expand CurrentControlSet
6. Expand Control
7. Expand Class
8. Click {4D36E965-E325-11CE-BFC1-08002BE10318}
9. Look for the Upper Filters / right click on it / click on Delete
10. Look for the Lower Filters / right click on it / click on Delete
11. Restart PC
12. Try you CD / DVD ROM
Hope this will help.Thank you for using FixYa.

Posted on Mar 20, 2011

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Posted on Jan 02, 2017

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