Question about Sony Audio Players & Recorders
Since you have received the part damaged. All you need to do is to call their support number and ask for a replacement as it was not your fault. I would suggest do not try to troubleshoot and compromise on the broken cd holder at this point of time. Please find Sony's international support numbers where you can call and log your case at the earliest.
Posted on Mar 20, 2011
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Posted on Jan 02, 2017
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