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My modem keeps having a red light on the dsl an internet it wont let me get on some time or it stops in the middle of the internet and says something about the line broke what is that about

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Are you using internet through to telephone line?

If so, the telephone line has problems. Call to the Internet Service Provider , to make them check and fix the line.

Posted on Mar 20, 2011

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Internet signal keeps dropping


There's a lot of possiblities here.If you have a DSL/dialtone lineshare,listen for noise on the line(humming,crackling static,dropped calls).If you have a dry loop(DSL only),connect a phone in place of the modem and see if it has an "intercept" message(like "you have tried to call a number out of your service area" or something like that).If it does,you can use a phone to check the line when the DSL drops(don'touforget to put an inline filter on it).If the DSL light doesn't go out when the Internet light does,it is NOT a problem with the physical line.This would be an issue with the modem or the equipment at the serving end.( I am a DSL tech,and spend lots of wasted time diagnosing and trying to fix problems that are beyond my reach(central office server issue) or that I didn't need a dispatch for(it is cheaper to send a new modem than to send a tech).

Jun 02, 2012 | D-Link DSL-2640R Wireless G ADSL2 Modem...

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Troubleshooting DSL Modems


Ever look at your DSL Modem and wonder what all those lights mean? Why do some flash, while others remain solid? What if your lights are different colors? How do you tell if your DSL Modem is working correctly?<br /> <br /> Each light on your DSL Modem represents a function. The light is an indication of whether that function is working properly. Sometimes the placement and title of each function can vary by modem manufacturer, but they are pretty standard in interpetation. If you look closely your modem, you might find that each function is labeled in small print to help identify them.<br /> <br /> A standard DSL Modem has a light for power, internet, ethernet, link and wireless connection. A healthy DSL Modem will have a steady green light that does not blink or flutter for all features other than internet, ethernet and wireless. A flashing or fluttering light indicates movement and useage. When you are connected to your DSL Modem wireless, the light for this feature will blink indicating a connection and/or active useage. If the internet connection is working properly the color of the light will be green. If the connection is working but experincing a problem the light can turn to yellow or orange. If the connection fails, the light on the DSL Modem can be red or absent depending on the problem causing the trouble. If your service is turned off by the provider, more than likely the light will be "off".<br /> <br /> If your lights turn a different color, are absent or your internet connection fails try power cycling your modem before reporting the trouble to your provider. Power cycling helps the DSL Modem to reset its connection and repair your internet services.<br /> <br /> If you are using a DSL Modem alone to connect to the internet (no additional router) you can power cycle it by first turning off your computer and then unplug the modem itself from the power source at the wall. Wait for 1 to 2 minutes and then plug it back into the power source and wait for the warm up to finish before rebooting the pc.<br /> <br /> The DSL Modem should go through the normal warm up procedures of blinking lights, making them all stable and solid green ect. You will know when its finished warming up when the features are set at solid green (other than eithernet, internet and wireless connection as explained above). When the modem finished the warm up, reboot your computer and check your internet connection.<br /> <br /> Power cycling your DSL Modem can help keep your connection healthy and running at optimal speeds.<br />

on Mar 30, 2011 | Computers & Internet

1 Answer

Hello, I keep loosing internet connection, how can I tell if there is a problem with the modem?


try to check the status of the lights on your modem. Try to check the light in globe icon, that is the icon for your Internet status, if is GREEN it mean to say that it has connection. When it turns to RED, check the DSL light if it is in SOLID GREEN, When it blinks try to check it with your Service provider.

May 29, 2011 | Zoom X6 (5590) DSL Modem (55900003)

1 Answer

The internet is down the dsl light on the modem is blinking red


Hi,

I experienced the same problem yesterday with my modem,the internet is down as a result of the fact that the computer doesn't recognize the remote modem,hence the dsl light blinks red,when the internet is up the dsl lights should blink green,the problem is mostly from your internet provider,few times from your computer.

The solution is so simple;

1.Remove the modem from your computer.
2.Shut down your computer.
3.Turn on your computer again after at least 3mins.
4.Insert the modem in your computer and connect to the internet.
5.It might take up to a few attempts before it gets connected to the internet.

Problem solved.

Dec 02, 2010 | AT&T Computers & Internet

2 Answers

Siemens Speedstream 4100 Modem. Much of the time the DSL light on the modem flashes red even when the computer is not even connected to the modem. Part of a page will load and then I get a notice that the...


The problem may be with the DSL connection, not the modem. Whenever my DSL connection starts dropping frequently it turns out to be something Verizon has to repair.

Apr 21, 2017 | Computers & Internet

2 Answers

I have had problems connecting to internet all weekend (internet - red light), am on now but internet and ethernet green light keep blinking, is this ok.


No because dsl light should be solid green light. You need to contact your ISP to check if there is a problem on the network.

Jul 11, 2010 | Computers & Internet

1 Answer

My Motorola Modem Mstatea


When the DSL light turns red it indicates that the modem has no internet signal.
So please check if the cables are connected properly
Also ensure that there is a proper signal to your premises without any interference
This is called intermittent connection
If the DSL light turns red it indicates that there is a problem with the cables connected or the DSL line
Please check your DSL connection with ISP

There is on another reason that the modem might have gone bad.
If all the above steps are executed and if this issue still persists replace the modem

Jan 28, 2010 | AT&T High Speed DSL Modem

2 Answers

I have DSL/verizon,modem 6100F i keep loosing my internet connection


Your problem definitely sounds like an intermittent connection problem. It can either be one of two things. #1. You have a defective modem, or #2 It's a network problem. I will definitely go with #2. Here's the thing. The problem you have is very very very common not only to Verizon DSL customers, but also to other Internet Service Providers as well. The best way to fix the problem is to understand what's causing the problem. There are two types of intermittent connection problems. The first is Intermittent Sync. You'll know if you have this problem because the DSL light will be blinking everytime you get kicked out. That means there's no internet connection, The modem cannot detect and establish a connection with the Central Office. The second is Intermittent route (which I know is you're problem), The DSL light is steady, but the Internet light almost always turns OFF or turns RED. The only way to fix this problem is to coordinate with Verizon. The reason is because the problem is outside your house. The long cable lines, the drop wire, the cables that passes through from the Central Office to your House can all be damaged, If that's the case, then a technician is required to go out and fix the problem. Don't worry about calling Verizon, this is a network problem and you won't be charge for anything. I know losing internet connection is very frustrating. Give your ISP a chance, they will definitely fix the problem if you give them the opportunity to do so.

May 28, 2009 | Westell Wirespeed LiteLine 6100...

1 Answer

My SBC 2Wire modem (yellow light) in the middle between the green lights goes on and off. Intermittent....


The middle light is the light for internet services. If it is flashing that means its looking for a dsl signal, if its solid orange that means it needs authentication information (IE: username/password entered into it) and if its solid red that means you have no signal at all. What I would recommend is first check all the phones/alarms/satelite dish systems in your house and make sure they all have dsl filters on them before plugging into the wall, since this will cause an intermittent dsl connection. If everything is fine then call your Internet Provider and have them do some line tests for you to see if the service is having problems.

Aug 15, 2008 | 2wire HomePortal 1000HW DSL Modem and...

1 Answer

Blinking light on the DSL modem.


Unfortunately it sounds like the modem may need to be replaced. I had the same issue. Even after doing a complete shutdown, resetting all the cables, restarting the modem and then the computer, it still did not work. After you get the modem replaced, I would suggest you get a spare, possibably from e-bay, so if this happens again, you will not be without DSL Service.

Dec 17, 2007 | Siemens SpeedStream Modem (4100) (SS4100)

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