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I started my Canon MG6120 for the first time and received the following message: C000 Printer error has occurred. Turn off power and back on again. See the manual if problem persists." I have done so countless time to no avail. Manual has no such guidance with this issue. I think the scanning mechanism is failing during initialization.

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Take it back to where you bought it and let them know it's faulty.

Posted on Mar 20, 2011

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Posted on Jan 02, 2017

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I'm getting what looks like an error code of C000 and it says that an error has occurred with printing, to turn off power and turn it back but it's still flashing lights and not printing


Motor code might mean you have to check the fuser the hot part, or the drums cartridge or the paper jammed inside

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I had a paper jam and removed the back of the machine to remove the paper. Now the printer is still showing the message C000 Printer error has occurred. Turn off power then back on again. If problem...


The MP990 is a rather complicated piece of kit and you have obviously disturbed something when removing the jammed paper.When you say "removed the back of the machine" what exactly did you remove? I would have thought that you would have slid up the rear door to gain access.
The error C000 refers to the drive switch being stuck probably by paper.
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Canon MP 648 suddenly appeared a message: ERROR 5012, then after the power off and turned on again appears ERROR 5050. Printer error has occurred. TURN POWER OFF THEN BACK ON AGAIN. SEE IF THE PROBLEM...


From the service manual, both errors relate to the scanner unit:

[5012] An error occurred in the scanner FB motor.
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[5050] The AFE was faulty.
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I don't know if the following YouTube video will help, but you could watch and see if it applies to your printer.

Error 5011 and 5012 Printer Canon MG 2570 MP 237 MP258

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Error Message C000


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I have a canon Pixma MP620 photo All-in-One Printer. I installed the print head and ink tanks gently and without problems. Lights lit up on all tanks. I closed the scanning unit and the LCD displayed the...


I found a solution if you get an error code. I just bought a canon mp620 tonight from Best buy. I followed it to the letter as far as putting the ink in. Closed the lid and it made some God awful noise. The code was C000. You need to COMPLETELY push the ink tanks down underneath their respected sticker letters. Goto www.usa.canon.com look under support. Type in your model number and look under FAQ'S. I also had the error 5100 code. It explains with pictures and instructions what to do. Hope it helps anyone with trouble with the error code c000 and 5100

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