Question about Computers & Internet

1 Answer

I started my Canon MG6120 for the first time and received the following message: C000 Printer error has occurred. Turn off power and back on again. See the manual if problem persists." I have done so countless time to no avail. Manual has no such guidance with this issue. I think the scanning mechanism is failing during initialization.

Posted by Anonymous on


1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.


    An expert who has achieved Level 3.

  • Master
  • 344 Answers

Take it back to where you bought it and let them know it's faulty.

Posted on Mar 20, 2011


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

I'm getting what looks like an error code of C000 and it says that an error has occurred with printing, to turn off power and turn it back but it's still flashing lights and not printing

Motor code might mean you have to check the fuser the hot part, or the drums cartridge or the paper jammed inside

Btw, I’m available to help over the phone in case u need at

Jun 12, 2015 | Canon Pixma MG6120 InkJet Printer

2 Answers

I receive an Error Code 6901 on my MX725 printer, what can I do?

It usually means that it needs to be cleaned.
Take out the cartridges and look to see if there is build up.
That normally causes the error.

Apr 17, 2015 | Canon PIXMA Office Equipment & Supplies

1 Answer

Canon MX922 printer displaying code C000

Try switching printer off then unplugging the power for 15 or so minutes. If that doesn't work and same error pops up when you turn printer back on, contact Canon.

good luck

Feb 28, 2015 | Canon PIXMA MX922 Wireless InkJet MFC /...

1 Answer

I had a paper jam and removed the back of the machine to remove the paper. Now the printer is still showing the message C000 Printer error has occurred. Turn off power then back on again. If problem...

The MP990 is a rather complicated piece of kit and you have obviously disturbed something when removing the jammed paper.When you say "removed the back of the machine" what exactly did you remove? I would have thought that you would have slid up the rear door to gain access.
The error C000 refers to the drive switch being stuck probably by paper.
I have read the service manual and that is the only reference to this "Drive switch". it does not appear in the parts list either, so i dont know what and where it is. However if you still have the piece of paper that was jammed , take a look at it and see if it is all there. If a piece of it is missing then its still in the machine. use a torch to have a really good look inside the machine and i am sure you will find a paper scrap in there. If still no luck then you have no choice but to give it to a Canon dealer (an ordinary repairer will die of shock) for him to contact canon for advice.

Good luck and sorry can be of more help

Jun 25, 2011 | Canon Pixma MP990 InkJet Printer

1 Answer

Canon MP 648 suddenly appeared a message: ERROR 5012, then after the power off and turned on again appears ERROR 5050. Printer error has occurred. TURN POWER OFF THEN BACK ON AGAIN. SEE IF THE PROBLEM...

From the service manual, both errors relate to the scanner unit:

[5012] An error occurred in the scanner FB motor.
(1) Cable connection (2) Part replacement: - Scanner unit

[5050] The AFE was faulty.
(1) Cable connection (2) Part replacement: - Scanner unit

I don't know if the following YouTube video will help, but you could watch and see if it applies to your printer.

Error 5011 and 5012 Printer Canon MG 2570 MP 237 MP258

Feb 09, 2018 | Computers & Internet

1 Answer

Error Message C000

Purge cam sensor error [5C00] An error occurred in the purge unit. - Purge unit
- Logic board prbelom

Sep 09, 2009 | Canon PIXMA MX860 OFFICE AIO-2.5IN LCD...

4 Answers

I have a canon Pixma MP620 photo All-in-One Printer. I installed the print head and ink tanks gently and without problems. Lights lit up on all tanks. I closed the scanning unit and the LCD displayed the...

I found a solution if you get an error code. I just bought a canon mp620 tonight from Best buy. I followed it to the letter as far as putting the ink in. Closed the lid and it made some God awful noise. The code was C000. You need to COMPLETELY push the ink tanks down underneath their respected sticker letters. Goto look under support. Type in your model number and look under FAQ'S. I also had the error 5100 code. It explains with pictures and instructions what to do. Hope it helps anyone with trouble with the error code c000 and 5100

Nov 16, 2008 | Office Equipment & Supplies

Not finding what you are looking for?
Computers & Internet Logo

Related Topics:

331 people viewed this question

Ask a Question

Usually answered in minutes!

Top Computers & Internet Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18425 Answers

Alun Cox

Level 3 Expert

2678 Answers

David Payne
David Payne

Level 3 Expert

14162 Answers

Are you a Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides