Question about Sony BRAVIA KDL-52W3000 52 in. LCD Television

2 Answers

Our tv has black overload and colors blur constantly and usually when first turned on but now it is staying on the screen longer, sometimes the picture will clear up but right now the left handside has blurred colors, some lines and sometimes large blocks of blackness

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  • Kacia Domay Mar 20, 2011

    Thankyou, not great news but it points us in the right direction, as I look at the screen now it is perfect, but it is always bad when first turned on. I will look for that line when the tv is off.

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2 Answers

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  • Sony Master
  • 2,098 Answers

Hi Kaciadomay9,

This symptom was caused by leaky/dried filter electrolytic capacitor in the output of power supply section feeding the t-con board/main board. If you have a capacitor checker and necessary tools you may isolate the faulty parts or replaced all electrolytic capacitor in the output of the power supply. It will not cost you much because each is $4 at the most. If you can't troubleshoot it yourself, I would advice you to look for a qualified technician to isolate the symptoms.

Hope I helped you.
Have a nice day!
Thanks for using Fixya.

Posted on Mar 20, 2011

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The issue you are experienceing is because of a failure of the LCD panel in your television. The only way to fix the issue is to replace the entire LCD panel. This is the most expensive part in your television and is a common issue in Sony LCD's that were released around the same time as your model. There are two types of LCD panels for your model and the right one will depend on your serial number.

Part Number: 180248712 List price: $2091.45 Core Charge: $1810.00 currently in stock through Sony, for serial range 8,000,000-8,100,000

Part number: 180259311 List price: $2091.45 Core Charge: $2240.00
currently out of stock through Sony, for serial range 8,100,001-8,500,000

Since the repair is so expensive, I would recommend contracting the Sony Customer Relations department and see if they can help pay for the repair or give you a discount on a new television. Their number is 1-239-768-7547 (U.S. only), 1-239-768-7676 for international

There was a warranty extension for the LCD panel in this model but for a issue where you could see line on the screen when the TV is off, which sounds like a different issue you are having. If you do see this issue, you can get the TV fixed under the extended warranty for no charge but only if you can see lines on the TV when it is off.

Posted on Mar 20, 2011

  • vinnyq
    vinnyq Mar 21, 2011

    It is a pretty characteristic failure in Sony TVs released in 2007-2008. The picture is usually dark, primary on one side with extreme motion blur. It only happens on a cold start and will get worse with time. It will take longer and longer for the picture to return to normal before finally never returning to normal. This is because of a slow refresh rate, I wish there was a quick and easy fix but the only way to fix it is to replace the LCD panel.

    I have done about 100 Sony panel replacements for the issue you are having in the last two years. You need to take the whole TV apart to replace the part and takes one hour if you know exactly what you are doing. Make sure you give Sony Customer Relations a call and see if they can accommodate you. They do treat every complaint on a case by case basis but If you call the number above, they will most likely recommend you getting it diagnosed by a authorized service center. The service center will tell you that the LCD panel is defective and will giver you an estimate for about $2,500. You then send the estimate to Sony and they will usually offer you something since it does not make any sense to proceed with the repair.

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