Sansa CLIP recovery mode - bad firmware update

THE LINK Download the sansa updater and you will get the manual and Media CONVERTER and any new firmware updates+
Recovery Mode: download the update software and install then lock your sansa hold in the rec key on the left at the same time push the menu/power button this will take you to recovery mode then connect to the computer Start the update software if it doesn't start automatic go to /start /all programs /Sandisk/sansa updater/ sansa updater and start it up manually... follow instructions on the updater and the sansa

Hi,you need to rest your mp3 player...

How to Reset a Sansa Clip

The Sansa Clip is a high-quality MP3 player. It holds hundreds of songs and is built for portability. The "clip" allows you to attach it to your clothing or belt while you are working out or on the go. Even the best MP3 players can encounter some problems, and the Sansa Clip is no exception. If your Sansa Clip freezes up and does not respond, you may have to try resetting or reformatting it.

Instructions


Complete Reset

Turn Sansa Clip on. Press the "Menu" (home) button.

Press the bottom of the scroll wheel until you reach the "Settings" screen. Push the center button to choose "Settings."

Scroll down to "Reset All" and select. You'll be asked to confirm the reset. Select "Yes." This option will simply allow you to reset the language and location settings on your Sansa Clip. It will not erase data from the clip. To do a complete factory restore, follow Steps 4 and 5.


In the "Settings" menu, scroll down until you reach "Format" and then select. You will be asked to confirm that you wish to format. Select "Yes."


Wait for the screen to say "Formatting Complete." You have now cleared all the files from your Sansa Clip and reset it to factory settings.

Resetting a Frozen Sansa Clip


Push the power button up and hold it for 20 seconds. Release it, then turn it on again.


Go to the Sansa website and download the "Sansa Firmware Updater."


Select "Run" when the updater installs. (Installation will take less than two minutes.)
.


Wait for the Sansa Firmware Updater to run through its system test. It will ask you to connect the Sansa Clip to the computer to update your Sansa's software.


Connect the Sansa Clip. Remove it from the computer when instructed. If this process does not unfreeze your Sansa Clip, contact Sansa support at the Sansa Firmware Updater website.



Tips & Warnings
How to Reset a Sansa Clip
The Sansa Clip is a high-quality MP3 player. It holds hundreds of songs and is built for portability. The "clip" allows you to attach it to your clothing or belt while you are working out or on the go. Even the best MP3 players can encounter some problems, and the Sansa Clip is no exception. If your Sansa Clip freezes up and does not respond, you may have to try resetting or reformatting it.

Instructions


Complete Reset

Turn Sansa Clip on. Press the "Menu" (home) button.

Press the bottom of the scroll wheel until you reach the "Settings" screen. Push the center button to choose "Settings."

Scroll down to "Reset All" and select. You'll be asked to confirm the reset. Select "Yes." This option will simply allow you to reset the language and location settings on your Sansa Clip. It will not erase data from the clip. To do a complete factory restore, follow Steps 4 and 5.


In the "Settings" menu, scroll down until you reach "Format" and then select. You will be asked to confirm that you wish to format. Select "Yes."


Wait for the screen to say "Formatting Complete." You have now cleared all the files from your Sansa Clip and reset it to factory settings.

Resetting a Frozen Sansa Clip


Push the power button up and hold it for 20 seconds. Release it, then turn it on again.


Go to the Sansa website and download the "Sansa Firmware Updater."


Select "Run" when the updater installs. (Installation will take less than two minutes.)
.


Wait for the Sansa Firmware Updater to run through its system test. It will ask you to connect the Sansa Clip to the computer to update your Sansa's software.


Connect the Sansa Clip. Remove it from the computer when instructed. If this process does not unfreeze your Sansa Clip, contact Sansa support at the Sansa Firmware Updater website.



Tips & Warnings

You should download the Sansa Firmware Updater to your computer even if you aren't having a problem with your Sansa. This will ensure that your device software remains up-to-date and free of technical glitches.

Reformatting the Sansa Clip will erase all songs and data on the device. Resetting will simply change your player's settings.


You should download the Sansa Firmware Updater to your computer even if you aren't having a problem with your Sansa. This will ensure that your device software remains up-to-date and free of technical glitches.

Reformatting the Sansa Clip will erase all songs and data on the device. Resetting will simply change your player's settings.

font.f1 {font: 12.0px Times} Hello and thanks for contacting FixYa Technical Support.

Anytime there is an issue where your Sansa clip is not recognized by your computer, run the firmware update for your version of Operating system (Windows, Mac or Linux)

Firmware is software for the hardware itself, so if there is a case, where the hardware connecting via a USB port like your Sansa clip is not recognizing, going to the manufacturer's website and updating the firmware for their specific product you purchased, is a step in the right direction.

For your benefit, I have provided the link to the Sansa Support page, where you can download and install the most current firmware update for your Sansa Clip.
Download Sansa Firmware Updater

Also, for regular operation of your Sansa clip, make sure you are following these steps for use of this device:
---------------------------------------------------------------------------------------------------------

1. Turn on the Clip
2. Put the device in Hold (move Hold button until orange is showing)
3. Press and hold the Center Button
4. Plug the mini-USB connector into the device (be sure the USB is plugged into the computer)
5. Wait for the Clip drive to mount
6. Follow instructions below and drag files to the Clip drive

---------------------------------------------------------------------------------------------------------

Let me know if this helps.

Regards,

-Mactechtrainer

Hi there,

Well first of all you can try the following steps -
1. Unfreeze a frozen Sansa Clip by pushing the power button up and holding it for 20 seconds. Release it, and then turn it on again.
2. Go to the Sansa website and download the "Sansa Firmware Updater."
3. Select "Run" when the updater installs. (Installation will take less than two minutes.)
4. Wait for the Sansa Firmware Updater to run through its system test. It will ask you to connect the Sansa Clip to the computer to update your Sansa's software.
5. Connect the Sansa Clip and then remove it from the computer when instructed. If this process does not unfreeze your Sansa Clip, contact Sansa support at the Sansa Firmware Updater website.

Good Luck!!

Thanks

You mean it hangs up at pause mode and you can't turn off you device? if so, push up/press power button and hold for 10 to 20 seconds until the device turn off.
Then, turn on. if it' working. You should update new firmware.
Good luck

Hello,

• First you could try to RESET the Sansa Clip as next:

>>>
1. Turn the player on (shortly switch the power switch up)
2. Slide and hold the power switch up for 15-20 seconds
3. Release the power switch
The reset is completed
<<<
4. Shortly slide the power switch up
Check if the player functions normally again.

• When the reset does NOT help next steps will be required:

>>>
1. Put the player in MSC mode: this way a computer recognizes the player as a removable disk.
How to put the Sansa Clip in MSC mode:
1.1 Turn device OFF.
1.2 Slide the Hold switch down to Lock (orange color showing).
1.3 Press and hold the center button while connecting the device to the PC.

2. Backup the media content on the player to the computer.
Connect the player to the computer and backup the files to the PC,
exploring "My Computer" in the removable disk.

3. Perform a firmware reinstallation / firmware update.
Use next link for updating the Clip's firmware:
http://kb.sandisk.com/app/answers/detail/a_id/300/related/1
The Sansa Firmware Updater execute file is mentioned as installer
for getting the matching updates for the Sansa Clip.
Direct to the Sansa Firmware Updater execute file with next link:
http://mp3support.sandisk.com/sansa/Application/SansaUpdaterInstall.exe
Right click the link above and select "Save Target As..." for saving the
installer to a location on the computer.
Double click the execute file after the download has completed to run it.
<<<

Sansa Clip manual


When this helped, I'd appreciate your vote.
In case you need more help, just add a comment.

Hello,

Support for the Sansa Clip support information is on next site:
http://kb.sandisk.com/app/answers/detail/a_id/4303/kw/clip/r_id/101834

Correct link for updating the Clip's firmware:
http://kb.sandisk.com/app/answers/detail/a_id/300/related/1


When MANUALLY installing firmware:
Check the version of your player to have the matching firmware download for the player, as described in the updating firmware link.

Going to the Sandisk forum site for the Clip firmware download:
http://forums.sandisk.com/sansa/board/message?board.id=clip&thread.id=15109
Note: read the instructions how to perform the firmware update.
1. Choose the correct version for the player.
2. Connection mode in Windows should be automatic, when not recognized in Windows or with MAC and Linux use MSC mode ***** .
3. Extract the zip file on the computer first.
4. Next put the unzipped file on the player in the root directory.
5. Disconnect the player.
6. Restart the player: the firmware update should restart now.

*****Note:
Switching to MSC mode for Sansa Clip:

Method 1: through the menu
1. From the Main Menu, select Settings > USB Mode.
2. Select Auto Detect, MTP or MSC.
Method 2: forcing, using the buttons / switches
1. Turn device OFF.
2. Slide the Hold switch down to Lock (orange color showing).
3. Press and hold the center button while connecting the device to the PC.

Need more help ? Just post a comment.

Complete Reset of Sansa Clip
1. Step 1 Turn Sansa Clip on. Press the "Menu" (Home) button on the Sansa Clip.
   
2. Step 2 Press the bottom of the scroll wheel until you reach the "Settings" screen. Push the center button to choose "Settings."
   
3. Step 3 Scroll down to "Reset All," and select. You will be asked to confirm the reset. Select "Yes." This option will simply allow you to reset the language and location settings on your Sansa Clip. It will not erase data from the clip. To do a complete factory restore, follow steps 4 and 5.
   
4. Step 4 In the "Settings" menu, scroll down until you reach "Format" and then select. You will be asked to confirm if you wish to format. Select "Yes."
   
5. Step 5 Wait for the screen to say "Formatting Complete." You have now cleared all the files from your Sansa Clip and reset it to factory settings.
   
Resetting a Frozen Sansa Clip
6. Step 1 Unfreeze a frozen Sansa Clip by pushing the power button up and holding it for 20 seconds. Release it, and then turn it on again.
   
7. Step 2 Go to the Sansa website and download the "Sansa Firmware Updater."
   
8. Step 3 Select "Run" when the updater installs. (Installation will take less than two minutes.)
   
9. Step 4 Wait for the Sansa Firmware Updater to run through its system test. It will ask you to connect the Sansa Clip to the computer to update your Sansa's software.
   
10. Step 5 Connect the Sansa Clip and then remove it from the computer when instructed. If this process does not unfreeze your Sansa Clip, contact Sansa support at the Sansa Firmware Updater website.
    

If you update the firmware or run the Sansa Recovery Tool, it will restore all the defaults, including returning the player to shuffle.

You could also fly blind by carefully observing the menu tree. Here is the user manual that will assist you in such an endeavor:
http://www.sandisk.com/assets/File/Downloads/user-guides/clip-usermanual.pdf

-Tha Mp3 Doctor

Good job, Sansa!