Question about Samsung B3410 Cell Phone

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What do i do if my phone says puk on the screen and only sos ?

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Posted on May 07, 2011

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The phone is asking for a personal unlock code. Write down the serial number and imei listed on the back under the battery. Put the battery back in and call customer care on a landline with the cell phone powered off. The representative for your carrier will instruct you from there.

Posted on Mar 20, 2011

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PUK stands for Personal Unblocking Key. This is a uniqueeight-digit code specific to your SIM card. This is required when the PINnumber to unlock your mobile phone is entered incorrectly 3 times. You are thengiven 10 attempts to enter your PUK code. If an incorrect PUK code is enteredafter the 10th attempt, you will block your SIM card permanently and willrequire a new SIM card from your mobile phone provider.
PUK codes can be obtained through the following ways - The PUK code is in your SIM card documentation Starter Pack.If you do not have this then -Please contact your phone service provider.
Your cell phone service provider can give you the PUK code once you give themyour account details and they have confirmed your identity.

Posted on Mar 20, 2011

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Related Questions:

1 Answer

My tracfone is asking for a puk code and is locked on sos mode


puk comes from mobile phone network provider. Contact network provider for PUK code .

May 03, 2015 | Cell Phones

1 Answer

Dont know puk or pin code called 2 # then was atempting to put lock &pin or pin code in . now no screen just enter .puk.enterd limit8 hidden # put in ok.then enter new pin, with ok or sos enterd8...


PUK stands for Personal Unblocking Key. This is a uniqueeight-digit code specific to your SIM card. This is required when the PINnumber to unlock your mobile phone is entered incorrectly 3 times. You are thengiven 10 attempts to enter your PUK code. If an incorrect PUK code is enteredafter the 10th attempt, you will block your SIM card permanently and willrequire a new SIM card from your mobile phone provider.
PUK codes can be obtained through the following ways - The PUK code is in your SIM card documentation Starter Pack.If you do not have this then -Please contact your phone service provider.
Your cell phone service provider can give you the PUK code once you give themyour account details and they have confirmed your identity.

Apr 16, 2011 | Cell Phones

1 Answer

Hi, my dotter got her phone/simcard lock for 2 days...i dont know what to do now...on the screen stated 'PUK blocked (SOS). Pls help. Masey


Hi

i think you may need to phone the sim card provider to get both unlocked

and i think sos usually means that you can make a help call to the sim card provider

either way to use the phone again the puk and sim will have to be unblocked

Feb 24, 2011 | Computers & Internet

2 Answers

MY PHONE SAYS PUK BLOCKED,SAYS CALL SOS.PHONE


see....note down your sim card number which is on the back of your sim.then from other phone call your customer care..and tell your sim number they will tell you the puck code now enter the puk code and your sim will start working...

Feb 18, 2010 | Cell Phones

1 Answer

How do i unblock puk


hi


if you contact 02 and ask them for puk code they will issue one over the phone and this will unlock your mobile .the puk is free .

dont enter any other numbers till you get a puk .


riz.

Jan 06, 2009 | O2 Samsung SGH-E250 Cellular Phone

2 Answers

Have correct puk code but phone will not unlock


SOS, means the wireless is not on, or your on emgency calls, if you enter the wrong password 10 times, your phone will be erased.

Try pressing * then the call key and entering again.

Jun 14, 2008 | RIM BlackBerry Pearl 8100

4 Answers

Puk blocked


i brought a new sim and transfered my number over to it easy

Feb 28, 2008 | Samsung SGH-D500 Cellular Phone

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