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Im having trouble scrolling down using my mouse pad. it wont let me scroll down nor up. please help me!

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Check if the Scroll lock is on or off. This will solve your problem.

Posted on Mar 20, 2011

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OK, all you need to do is to hold down the "Ctrl" button on your keyboard. While you hold down the key, you need to scroll with your mouse button, If you have an external mouse plugged in, you just need to scroll with the middle mouse button. If you use the mouse pad on the laptop, the left side on the pad is usually the scroll function.

So...Just to be clear. Open your web browser. Hold down the "Ctrl" key on scroll up or down with your scroll function.

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Does your mouse have SCROLLBAR UP/DOWN buttons? It sure sounds like your mouse is going bad. I would get a new one, they are cheap.

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The "Touchpad is very sensitive; if you look while scrolling, the "scroll-bar" will turn (Blue), click on the ("scroll-bar"), until it turn "Gray." Note: "You ca use the Pointer Device / Touchpad without using the Scroll-bar, basically anywhere on the screen; ("bottom scroll-pad" = left to right"), and ("right -side edge scroll-pad = up & down").

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Hi, my laptop mouse pad works fine but at the side and bottom where i can use it to scroll down the page wont work, can sum one tell me how to get it back again, thank you


go to the control panel > mouse and pointing devices > go to device settings tab > highlight the touchpad listed and click on settings > look half way down the list where it say "scrolling" click on that and make sure both vertical and horizontal scrolling is checked. If it is and the scrolling still doesn't work,

go to control panel > device manager > scroll down to mouse and pointing devices > highlight the touchpad and disable it > wait 45 seconds, then re-enable it > hit apply and ok. Reboot

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Scroll on mouse pad may not be a "default" factory setting. Go to Control Panel and access Mouse Settings and look for this feature and activate it.

If this does not work then go to Gateway Website and look for SOFTWARE AND DRIVER DOWNLOADS ., Select your model and Operating System and look for MOUSE. Select Moust Driver Download and RUN and reinstall driver.

If both do not work than your mouse pad has to be replaced due to physical issue

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try system restoring to the date when it was last working in the mean time use tab and enter.

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you may be able to fix this by going to control panel and then mouse settings
you also may want to check your driver by right clicking my computer properties hardware then device scroll down till you find your mouse thrn right click and update driver

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save all your files and reformat your computer

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