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I have a samsung digimax a 400 camera that doesn't seem to communicate with the computer. It used to a number of years ago. I tried re-installing the software again but that didn't work.

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Consider NOT connecting your camera to your computer.

The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB or FireWire). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.

Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy pictures from the card to the computer's hard drive, the same way you copy any other files. Or you can use any photo cataloging program.

Posted on Mar 19, 2011

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I can help you, however I am going to need some more information.

What device is it used in?
Are you using a computer to communicate with it?

After you answer those, I will see what I can do.

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- install the software
- restart computer
- connect camera to PC, but make sure camera is turned off
- after connecting the camera, and the computer is ready, turn on the camera
- select Computer on camera LCD
- go to My Computer
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Uninstall and install the driver.

Or try downloading the Remote Service in SamsungCameraUSA.com.

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Check Customer support at Samsung. Unless you are a wathcmaker you and your screw driver will nothing to help.

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