Question about Panasonic Lumix DMC-FZ28 Digital Camera

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When I turn camera on it says to remove lens cap and press button, It seems like the lens is stuck?

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Hi there please follow the steps and let me know the result.
1. Ensure batteries are fully charged & clean the battery connector point in side the battery compartment.
2. Look carefully between the lens and the camera body for any sand, dirt or any damaged etc.
3. Try turning the camera with the lens facing down and shake to dislodge anything stuck
4. Try removing batteries and memory card, wait 5 minutes and refit the battery only.
5. Now turn on camera( with out card ) and see ,if working then fix the memory card & again turn on the camera. If working then fine . Otherwise format the memory card and fix back in camera again & try. Make sure before format the memory card take a back up all photos in your computer then format. If no luck then reset or restore the camera setting by pressing Menu key for 2 sec .. in not done the press both Menu & self time key for 2 - 4 sec.
i hope it will gives you success. Thanks & Before you leave, if you have found my information helpful and if you haven't already done so then please press the ACCEPT button, this is how I am paid for helping you today. POSITIVE feedback & bonus is appreciated

Posted on Mar 20, 2011

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No image was shown on screen while i still can take photo.


According to ehow:

Turn off your Canon 1000D and remove the memory card, lens, battery and time/date secondary battery. The secondary battery is a small, round battery about the size of a dime found in the same compartment as the main battery. It is located in a vertical slot. Slide out the secondary battery by pressing your finger on the battery and pulling it toward you.
  • Place the body cap on your camera to keep dust out. Attach the front and back lens caps on your lens to prevent scratches and other damage.
  • Let the camera sit for 20 minutes. This will clear the camera's memory.
  • Place the date/time secondary battery and a fully charged primary battery in the camera and turn it on.
  • Press the shutter release button (the button you push to take a picture). If you are still receiving an Error 99, the problem is most likely caused by the camera body itself. The camera body must be serviced by a professional camera technician.
  • Turn off the camera and insert the memory card. Turn the camera back on and press the shutter release button. If you are receiving an Error 99, the error is most likely caused by the memory card. Turn off your camera and insert a different memory card. Turn the camera back on and press the shutter release again.
  • Turn off the camera and reattach the lens. Turn on the camera and press the shutter release button. If you receive an Error 99, turn the camera off and remove the lens.
  • Turn the camera so that it is face down, and gently clean the lens contacts on the camera body with a number 2 pencil eraser or soft cloth. The lens contacts are the eight small, gold pieces on the bottom of the lens mount. Be careful not to let any of the eraser scraps fall into the camera body.
  • Turn the lens so that the side that attaches to the camera is upside down. Use the eraser or soft cloth to clean the lens contacts on the lens, being careful not to let any eraser scraps fall into the lens.
  • Reattach the lens to the camera. Turn on the camera and press the shutter release button. If you are receiving an Error 99, the error is most likely caused by the lens. Take the lens to a professional camera technician for repair.

  • May 11, 2011 | Panasonic Lumix DMC-FS4 Digital Camera

    1 Answer

    Every time I turn on the camera it sais Error 99 could anyone explain it to me .thanks chris


    According to ehow:

    Turn off your camera and remove the memory card, lens, battery and time/date secondary battery. The secondary battery is a small, round battery about the size of a dime found in the same compartment as the main battery. It is located in a vertical slot. Slide out the secondary battery by pressing your finger on the battery and pulling it toward you.
  • Place the body cap on your camera to keep dust out. Attach the front and back lens caps on your lens to prevent scratches and other damage.
  • Let the camera sit for 20 minutes. This will clear the camera's memory.
  • Place the date/time secondary battery and a fully charged primary battery in the camera and turn it on.
  • Press the shutter release button (the button you push to take a picture). If you are still receiving an Error 99, the problem is most likely caused by the camera body itself. The camera body must be serviced by a professional camera technician.
  • 6 Turn off the camera and insert the memory card. Turn the camera back on and press the shutter release button. If you are receiving an Error 99, the error is most likely caused by the memory card. Turn off your camera and insert a different memory card. Turn the camera back on and press the shutter release again.
  • Turn off the camera and reattach the lens. Turn on the camera and press the shutter release button. If you receive an Error 99, turn the camera off and remove the lens.
  • Turn the camera so that it is face down, and gently clean the lens contacts on the camera body with a number 2 pencil eraser or soft cloth. The lens contacts are the eight small, gold pieces on the bottom of the lens mount. Be careful not to let any of the eraser scraps fall into the camera body.
  • Turn the lens so that the side that attaches to the camera is upside down. Use the eraser or soft cloth to clean the lens contacts on the lens, being careful not to let any eraser scraps fall into the lens.
  • Reattach the lens to the camera. Turn on the camera and press the shutter release button. If you are receiving an Error 99, the error is most likely caused by the lens. Take the lens to a professional camera technician for repair.
  • May 11, 2011 | Cameras

    1 Answer

    Similar problem -Error message Remove Lens Cap and press button.


    After reading di_nick34 solution about removing sand, I removed the lens hood adaptor, and blew air between the gap, re-screw adaptor on. Heard a few clicks - must have broken some minute dust/dirt. Remove hood again, and further blowing. Must have removed the dirt stuck in the gap. Camera now works fine. Hope others with similar problem waill have same success.

    Sep 12, 2009 | Panasonic Lumix DMC-FZ8 Digital Camera

    1 Answer

    Hi my camera is telling me to...


    Is the camera turned on? Removed the Cap on the Zoom lens? Try turning it off and on, while the cap cover on the lens is removed, then press the heart button and take some photos. What specifically is the warning?

    May 07, 2009 | Panasonic Lumix DMC-FZ4 Digital Camera

    1 Answer

    My camera sony cyber-shot dsc-h2 does not switch on when the button is pressed. please suggest solution


    I had the same problem.
    In another post on this site I read that a stuck lens or bad batteries can cause this. My batteries were OK and it seemed as if the motor or lens gear was stuck.
    The shutter could still be opened and closed by pushing power while the lens cap button was either pressed or released.
    As I could not move the lens and some soft "shocks" did not release it, I once again disassembled the whole camera. (5th time the last two days...)

    Note that for my camera there seems to be some protection mode being activated after a few unsuccessful tries to power up the camera with the lens cap removed.
    After this protection was active it was not possible anymore to even display anything until disassembling the camera and pulling some of those internal plugs.

    After having removed the lens with moter (without the circuit boardss attached) I used an external DC laboratory power supply set to 2V DC (and with current limitation activated) to directly power the lens motor at its two soldering points at the backside.
    First it did not work at all, but maybe because of bad contacts.
    But then I managed to let the lens move in and out by reversing polarity of the 2V.
    After a few times the lens seemed to move much smoother.
    With the lens still out I carefully re-assembled the camera again.
    Now everything works fine again.

    If you do not have a DC power supply you might be able to put the two batteries in series and apply that voltage to the motor.
    Do not use a larger DC voltage than retrieved by those two batteries... or you might damage the motor or lens or...
    I am not responsible if you damage your camera...

    Be careful with the cables and note that a part of most of the small connectors can be carefully lifted upwards at the end to release the cables !

    Maybe this helps to reactivate more of those stuck cameras.
    Good luck !

    Dec 20, 2008 | Sony Cyber-shot DSC-H2 Digital Camera

    1 Answer

    Lcd reading


    The lens is getting stuck when you power up the camera, have one doing the same thing as well as giving me a card read error.

    Aug 20, 2008 | Panasonic Lumix DMC-FZ1 Digital Camera

    1 Answer

    PANASONIC dmcfz8


    try to help the lens go out by pulling it very very lightly...

    Jun 30, 2008 | Panasonic Lumix DMC-FZ20 Digital Camera

    5 Answers

    For some reason my camera keeps comming up with a "REMOVE LENS CAP AND PRESS > BUTTON" error but the lens cap isn't on the camera :(


    it sounds like the lens barrel is out out alignment. Possible the barrel was stuck while it was extended. There is a sensor on the lens barrel asemmbly that must be in the correct position after the camera is turned off. If this doesn't happen then you will get this message..at least this is what I have experienced in my repairs on this camera 

    Aug 22, 2007 | Panasonic Lumix DMC-FZ7 Digital Camera

    1 Answer

    LCD showing "remove len cap and press reset button" always


    Simple! Read warnings carefully! It said "remove lens cap and press SET button"! So remove the lens cap and then press the SET button (or arrow downward in the four directions button)! You don´t need to RESET anything...

    Jan 15, 2007 | Panasonic Lumix DMC-FZ1 Digital Camera

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