Question about Office Equipment & Supplies
I am sure you got a disc with you when you purchased this printer.Use that disc to install the drivers.But before that i want you to uninstall your previous drivers.To do that go to START>CONTROL PANEL>ADD/REMOVE PROGRAMS and then you will get a list of programs now in that list look for Hp printer driver,then just click on that and click remove.Follow the on screen instructions and the un-installation part will be done.Now all you have to do is install the drivers from your cd again.So just insert the disc,follow the on screen instructions and voila your problem will be solved.
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Posted on Aug 02, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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