Question about Canon PIXMA MP600 all-In-One InkJet Printer

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Scanner will not scan

My scanner will not scan at all. I have tried all the operations that it offers, I.e. scan to pc, etc, but to no avail. I have usd the scanner nly once previously and it worked, but today I cannot get anywhere with it. I have tried unconnecting it from my PC and reconnecting it.

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Have you tried scanning using MP Navigator rather than the controls on the printer?
I was having this problem and this worked for me.

Posted on Aug 14, 2008

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My scanner doesn't communicate with my computer but my printer does


Hi, there are many possibilities why your scanner is undetected by your computer. It can be its logical connection, scanner driver or the scanner itself.

If you have Windows operating system, please check Device Manager. In the Device Manager please check for the following:
1. Any yellow or red X's, question marks or exclamation marks related to the scanner.
2. Under the Category of Imaging Devices - Check for Epson Product name.

If IMAGING DEVICES is listed, test the scanner from PAINT as follows.
If IMAGING DEVICES is not listed then the scanner is not being recognized. Try another USB port or cable until the scanner shows up in the Device Manager. (The scanner must be on and connected in order for the computer to recognize it)
If you see an Imaging Device that points to your Epson Scanner or Unknown Device that has a yellow question mark or exclamation point, you need to update the driver.

Try to scan in Paint to isolate the issue between your computer and scanner.
To scan in Paint, do the following:

1. Click on START > ALL PROGRAMS > ACCESSORIES > PAINT.
2. Click on FILE then select FROM SCANNER OR CAMERA.
3. Choose COLOR PICTURE.
4. Scan.

If it does not work, it is possible your Windows Image Acquisition (WIA) service is not started.

To restart this process please follow the steps listed bellow.

1. Click on Start > Control Panel > Administrative tools
2. Double-click on Services to access the list of available services.
3. In the Services window scroll down to the bottom and double-click on the Windows Image Acquisition (WIA) Service.
4. Select the STOP option.
5. Click the START option to restore the service.
6. Try scanning again into Paint.

If it scans fine, try scanning from the application that you normally use. If you are still unable to scan or receive any error messages, try reinstalling the scanner driver or software.

If you have Macintosh operating system, please check Apple System Profiler if your scanner is properly detected. The reinstall the scanner driver.

If your scanner is still undetected, please contact your scanner manufacturer for any possible driver updates.

Nov 11, 2011 | Epson WorkForce Printers & Copiers

1 Answer

I have konica minolta cf3102 with scanner and fiery. printer is working properly and we have installed it but i have problem with scanner and i have no proper software for it. how i will be able to use the...


To use the scanner to scan to your computer you need to download and install the Fiery Remote Scan software ( available for pc or mac platforms).

It's available here:
remote scan 5

Nov 12, 2010 | Printers & Copiers

1 Answer

I try to scan a document and it says that I am not set up on pc. I use just the scan button and it still won't scan. Help please!!!


Verify cables connected properly to the back of the scanner
If the scanner is a parallel port scanner it is likely it has two available connections on the back of the scanner. Verify that the cable coming from the computer is connecting to the IN, Computer IN, computer, or similar connection.
Ensure that the scanner is getting power
If your scanner is not getting power it is recommended that you check the connections ensuring that they are connected properly to the back of the computer and from the scanner to the wall. If you have the scanner connected to a power strip and or surge protector it is temporarily recommended that you connect the scanner directly to the wall.
If the computer scanner is getting power, you should notice the inside light come on when the power is first received by the scanner.
After checking the connections you still get no power to the scanner, it is recommended you contact the manufacturer of the scanner.
Additional parallel port scanner troubleshooting
If you have another device connected in between the scanner and the computer, turn off the computer and temporally disconnect the devices connected to or from the scanner. If, after disconnecting these devices, the scanner works, it is likely that another device may have issues or may be unable to work with other parallel devices.
PC Windows users verify no TSRs are running in the background
Press CTRL + ALT + DEL and end task all currently running software except explorer and systray and attempt to scan again. If this resolves your issue it's a possibility that an application in the background such as a virus utility is preventing your scanner from scanning.
Verify the LPT port mode
PC users ensure that the LPT port mode within the computer BIOS is set to either EPP or bi-directional mode and/or try alternating between these two modes.
Update the drivers
Verify that the latest drivers are installed for the operating system being used on your computer. A listing of computer scanner manufacturers and links to the drivers pages can be found on our scanner drivers page.

Nov 19, 2009 | HP LaserJet 3055 All-In-One Printer

1 Answer

When I try to access my HP Document Viewer software, I get the error: "Value cannot be null - Parameter name: path1" I cannot operate my scanner


You should mark the place of the accomodation of the file which will is created at scan and give him name. The Scan for want of indeficate of the created file impossible. The Driver in adjusting the scanner offers usually, create name file in a certain form and you confirm or do not confirm, you have not confirmed. And else driver expects the choice of the file for conservation of the file of the scan, yes or no, probably driver is adjusted so that file must indicate you... check adjusting the scanner. Good luck

Sep 25, 2009 | Printers & Copiers

2 Answers

Scanner in use


close all the programs that are running and restart your computer. also turn off the scanner and disconnect it from the PC and power. plug it back after 5mins, reboot your computer, start the scanner program and reconnect the scanner. try to scan again. if it fails, disconnect the scanner and unistall the driver, there might be a conflict somewere. reboot your computer and reinstall the software then connect the scanner and try to scan again.

Jun 23, 2009 | Printers & Copiers

1 Answer

HP 7590 office jet pro scanner does not communicate


Hello,

The scanner function is not available when you are connected wireless, you must be connected via USB to your PC for the scanner to function correctly.

Buddy
Corporate Computer
Over 21 years of PC and printer support/repair

Jun 17, 2009 | HP Officejet Pro L7680 All-In-One Printer

2 Answers

Scanner malfunction


Scanner has a sense to observe ..

Try with normal 2.0 or 2.5 mm. glass (available on store of glass/mirror seller)

The same size cutting is necessary,

May 22, 2009 | Canon PIXMA MP210 Photo All-In-One Printer

1 Answer

SmarThru Office can't see scanner (nor can word)


Windows is using Window's default scan driver, so it's working only within Windows scan wizard feature. You will need to install the Scan Driver separately to work with SmarThru and other software. The Scan Driver is available at Samsung website.

Apr 16, 2009 | HP PSC 1350 All-In-One Thermal Printer

1 Answer

How to use the scanner on my Epson 60000


there are different type of scannig programs. I am not that particular with your epson scanner. You can try scanning the document and if you want to archive it you can try choosig the option of file type as compressed tif. If you do not have this option there would be times that scanning software will have the preview of the document you have scanned and will asked you if you want to reduce or enlarge size. If resizing option is not available in your scanner software you can try saving it first in your computer. After saving the document try to open microsoft word and create a new file. Then look for the document you have scanned and copy that document. Once you have copied it go back to microsoft word and paste the documet. you could now resize the document manually. but for further clarification you can try calling your scanner provider. they might have some programs for it and will give it to you

Nov 20, 2008 | Epson Stylus Multifunction Inkjet Printer/...

1 Answer

Communication problem with a MP210 Canon Pixma


Yes! No WIA, no scanning! It means Windows Image Aquisition is not turned on... Not only will the scanner not work but also other Imaging devices like cameras. The best way to find out will be to try and scan from Microsoft Paint. Go to Start, all programs, accessories then look for paint. When paint opens, click file then from scanners or cameras. Try to scan, if it scans then WIA is ok.
It means is the scanner software that was not installed correctly so uninstall reinstall just the scanner software! If Paint does not scan, then its your computer's Operating system (winxp) at fault. Make sure WIA is started, or better try to restart that service (in control panel, administrative tools, services, look for Windows Image Aquisition, restart the service).

Sep 08, 2008 | Canon PIXMA MP210 Photo All-In-One Printer

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