My scanner will not scan at all. I have tried all the operations that it offers, I.e. scan to pc, etc, but to no avail. I have usd the scanner nly once previously and it worked, but today I cannot get anywhere with it. I have tried unconnecting it from my PC and reconnecting it.
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Unfortunately, there is no compatible driver for win 7. THe Mustek support center says the following: Scanners designed to work with older versions of Windows may not function
properly after upgrading your computer's operating system.
If Windows® 7 is not listed on the product driver download page for a
specific product, no support is offered for Windows® 7. Newer scanner products
available will have support for Windows® 7.
A 'Driver' is only the software portion to connect two hardwares. You need to install a printer driver for Printer, or a DVD driver for a DVD drive. Similarly, the scanner driver just connects the scanner to the computer.
You need to use a Scanning software to use the scanner. Canon offers CapturePerfect 3, using which you scan documents, do rotation, convert to PDF etc. CP3 has option to detect the page size. CP2 is available free of cost from Canon sites. CP3 comes with the scanner.
S. Mohan, Chennai, India
If you are using WinXP or Vista, the drivers for the device are part of the driver packages included with the operating system. As far as software to operate the scanner, MS Office products include the capability to use an attached scanner to scan documents and images as well as a Document Imaging Tool and a Document Scanning Tool.. Many other packages also offer the same type of functionality. Going directly to the HP site (www.hp.com) and selecting the Support and Drivers tab, selecting the 'download drivers and software' button and entering 'scanjet' and the specific model number of your device can give you any software that they still have available for your product. They have a long list of scanners that they provide DeskScan and Copy software for WinXP/Win2K, etc. The newer ones also have updated drivers and software for Vista users.
I havent used Canon 2580C and hence cant comment on Scan Panel. But you can download SU5000 or Captureperfect 2.0 from Canon website (http://software.canon-europe.com/). This is easy to use and probably offers more features as compared to ScanPanel. Canon 5010C is a higher model as compared to 2589C and Captureperfect may offer better user interface.
S. Mohan. Chennai, India
There are two generally components for a scanner to work, One the Hardware Driver, which connects to the Comp and Two, a program to scan using the hardware connected. Sometimes, both may be available in the same program. For example, after installing the Device Driver, you can use any scanning program, to scan. Hence please check if you have loaded the Device Driver. You may be just using the scanning software, whcih is not able to detect the device!
S. Mohan, Chennai, India
Yes! No WIA, no scanning! It means Windows Image Aquisition is not turned on... Not only will the scanner not work but also other Imaging devices like cameras. The best way to find out will be to try and scan from Microsoft Paint. Go to Start, all programs, accessories then look for paint. When paint opens, click file then from scanners or cameras. Try to scan, if it scans then WIA is ok. It means is the scanner software that was not installed correctly so uninstall reinstall just the scanner software! If Paint does not scan, then its your computer's Operating system (winxp) at fault. Make sure WIA is started, or better try to restart that service (in control panel, administrative tools, services, look for Windows Image Aquisition, restart the service).