Question about Dyson DC33 Bagged Upright Vacuum

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While trying to clean brush of Dyson DC33, tried to remove the main turbine, got one side out but cannot get it back in now.......PLEASE HELP!

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Hi there,

Sorry to hear you've had a problem with your DC33. I note you posted the question a few months ago, so hopefully you've managed to resolve your issue by now. If not, please get in touch with us free on 08002980298 (UK), or 1866MYDYSON (US), so we can assist you.

Kind regards,

Jack
Dyson Customer Service

Posted on Jun 27, 2011

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Hello, I have Dyson DC33. The brush bar isn't turning & the belt is on & intact. Any suggestions?


Hello, this is Ava with Think Crucial.

There are a number of reasons why your brush roller has stopped moving. General maintenance to your vacuum is crucial and will help it work at peak performance.

First things first lets focus on the brush roller. Unplug the vacuum and turn it on its side. Look for any noticeable clumps of debris or hair strands that may be caught in the brush roller. Remove these obstructions, probably best to do so with a scissor if it's hair or long pieces of carpet fibers. After removing the debris try manually rotating the brush roller to uncover other hidden clogs. Another thing to take note of is the condition of the bristles on the roll itself. Are they loose or worn down? These are signs that your brush roller is in need of replacing.

While checking out your brush roll you might as well take a look at your vacuums belt. Your belt should be replaced about every three months. After regular usage, the belt will stretch out, lessening the tension on the brush roller. Lesser tension diminishes the brush roller's turn rate and speed. If the belt feels loose then it certainly is affecting your vacuums suction as well as your brush roll not moving at all.

You can purchase a wide variety of high quality Dyson replacement parts for your Dyson vacuum direct from Think Crucial with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10

https://www.thinkcrucial.com/search?type=product&q=dc33

I hope this was helpful.

Ava B.
Think Crucial Customer Care
http://www.thinkcrucial.com/

Nov 18, 2016 | Dyson DC33 Bagged Upright Vacuum

1 Answer

Dyson DC54 brush bar not rotating. Have removed all the hair, cleaned the brush and replaced, still not spinning.


Brushbar not turning Clutch check - Dyson

www.dyson.com/...dyson...not.../brushbar-not-turning-clutch-chec...

DysonBrushbar not turning - Clutch check. Please ensure that your hands are clear of the soleplate and brushbar before completing this test. Clutch check.

Resetting the brush bar (Official Dyson video) - YouTube

? 3:52
https://www.youtube.com/watch?v=AiKnefEr7ns
Jan 16, 2014 - Uploaded by AskDyson
How to clear and reset the brush bar of your Dyson DC41 Mk2, DC55, ... Dyson DC41 Mk2, DC55, DC65, DC66 - Resetting thebrush bar (Official Dyson video) .... Dyson Cinetic DC52, DC54with the Musclehead™ floor tool ...

Dyson DC44 - Remove & clean the Brush Bar - An owners ...

? 4:13
https://www.youtube.com/watch?v=_0a71p84sp8
Nov 12, 2012 - Uploaded by Tom Strong Reviews
Here is the fantastic Dyson Digital Slim Mk2 DC44 Animal. (DC45 in ... Europe) Here I show how to remove and clean the Brush Barof any tr... ... It is and easy operation and one you need to do whenever the brush is not clear.

Dyson DC54 Support - Turbine head not working properly

https://www.dyson.com.au/.../dc54/dc54...not.../turbine-head-not-workin...
Dyson DC54 Support - Turbine head not working properly. ... If you cannot clear an obstruction you may need to remove the brush bar. Use a coin to unlock the ...

Jan 24, 2016 | Dyson Vacuums

1 Answer

How do I disassemble a Dyson DC26 Carbon Fibre Turbine Head (920545-02)?


Hi Kristian, it's Jack at Dyson.

It's very unlikely that an internal component would have broken after the blockage was removed. Instead, it's worth checking that the plunger is in the correct position. If it's pushed inwards, this will shut off the brush bar, so make sure it's pulled out:


disassemble-dyson-dc26-carbon-fibre-xjczme1b25opy5c2wdvfnwhk-4-0.jpg

If the plunger won't stay in the out position when you switch on your vacuum, this indicates there may still be a blockage within the Turbine head which needs to be cleared.

This should resolve the issue, but if you find it doesn't help, please get in touch so our experts can provide further assistance. Please be aware that dismantling the Turbine head any further than is shown in the User guide can void your Dyson warranty, meaning future replacement parts or repairs could be chargeable.

You can reach our experts by calling the Dyson Customer Helpline on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

Jul 05, 2015 | Dyson DC26 City Multi Floor Bagless...

2 Answers

Brush bar does not turn when unit is turned on, belt is intact and no noticeable defects.


LOts of these units have a switch for brush or you have to pull back on the handle to start brush.

Hope this helps Mike

May 23, 2015 | Dyson DC33 Multi-Floor Upright Bagless...

1 Answer

How to change belt on Dyson dc33


Hi William, it's Jack at Dyson.

DC33 doesn't use a traditional, user-replaceable belt. Instead, the two belts are part of the brush control mechanism, which allows you to shut off the brush bar to clean hard floors and delicate rugs. These belts are engineered to last the lifetime of the machine in normal use.

If your DC33's brush bar isn't currently rotating, please follow each of the steps shown in our online Support guide, to rule out any simple issues: http://www.dyson.com/support/dc33/dc33-multifloor/using-my-dyson-list/flo-dc07-gen-how-to-remove-a-blockage/redirect-to-removing-debris-from-the-brushbar-dc33/removing-debris-from-the-brushbar-dc33

It's also important to make sure your DC33's brush control is set to carpets rather than hard floors:

change-belt-dyson-dc33-mnih3g4zkwkucv5j2ppnmw4z-5-0.jpg

If you still need help with your machine after trying these simple checks, you're welcome to get in touch directly. You can reach the Dyson Customer Helpline by calling 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

Apr 30, 2015 | Dyson DC33 Multi-Floor Upright Vacuum...

1 Answer

Dyson dc33 brush won't turn but belt not broken


Hi there, it's Jack at Dyson.

DC33 is suitable for cleaning hard and carpeted floors. It includes a brush control system which allows you to shut the brush bar off when cleaning hard floor surfaces. It's worth checking that the brush control is set correctly - it's possible it may have been inadvertently set to 'Hard floors'. For the brush bar to rotate, it must be set to 'Carpets':

07061835-cc37-4e9f-b20c-ef1beba7e89e.jpg

It's also important to note that the brush bar will not rotate when the vacuum is standing upright, so make sure you recline it into the normal vacuuming position before testing it.

If this doesn't resolve the issue, please turn off and unplug the machine, then check that there are no obstructions in the cleaner head which could be jamming the brush bar. Remove any threads or hair around the brush bar, as these can affect the performance.

1af8cf94-c60b-4846-8168-21707fedce9f.jpg

If you'd like further advice from our experts after you've given this a try, please call us on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU). We can take you through some diagnostic checks to determine what may be causing the issue. If a repair or replacement part is needed, we can also confirm if this is covered under warranty.

Jun 05, 2014 | Dyson DC33 Bagged Upright Vacuum

1 Answer

Brush bar doesn't fit back in


Hi Ryan, it's Jack at Dyson.

DC33's brush bar is not engineered to be removed by the user, and we would recommend using scissors to carefully cut away any hair or threads with the brush bar in place. You can remove the soleplate for easier access: http://www.dyson.com/support/dc33/dc33-multifloor/using-my-dyson-list/flo-dc07-gen-how-to-remove-a-blockage/redirect-to-removing-debris-from-the-brushbar-dc33/removing-debris-from-the-brushbar-dc33

For help replacing the brush bar I would encourage you to contact our experts directly - they may be able to talk you through it. You can reach them by calling 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

Nov 06, 2013 | Dyson DC33 Multi-Floor Upright Bagless...

1 Answer

Sounds like the beater bar hits the front plastic makes a loud awful noise


Hi Cathy,

Your DC33's brush control is designed to make a ratcheting sound to warn you if something is jamming the brush bar. You should be able to resolve this by making sure the cleaner head is free of any obstructions, and removing any threads or hair from around the brush bar. For guidance in doing this, please follow the steps shown in our online Support guide:

http://www.dyson.co.uk/support/dc33/dc33-multi-floor/dc33-maintaining-your-dyson-machine/how-to-remove-a-blockage/from-the-brushbar/removing-debris-from-the-brushbar

This should resolve the issue, but if you're still concerned about the machine after following these steps, please give us a call on 0800 298 0298 (UK), or 1-866-693-9766 (US), so we can provide further assistance.

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com

Apr 27, 2012 | Dyson DC33 Animal Bagless Upright Vacuum

1 Answer

How to clean brush on dc 33


Hi there,

To remove threads, hair or debris from your DC33's brushbar, please follow the steps shown in our online support guide:

http://www.dyson.com/support/help.asp?article=1425&product=DC33-MULTIFLOOR

I hope this helps - for any further advice or assistance with your machine, please call us free on 0800 298 0298 (UK), or 1-866-693-9766 (US).

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com

Feb 16, 2012 | Dyson DC33 Animal Bagless Upright Vacuum

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