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Trying to connect online with a new computer thru your wireless router. The computer(Insperon 530) doesn't recognize the connection. Techs are telling me it's the router. The router is working fine on two other computers in the house.

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Did you change the discovery options in Vista or did you leave it to the default. vista has the discovery map viewer if you can't see your router listed in this viewer then you have a problem. I ran into the same thing you're going through now.

This is what I did...

click on each one listed below
1. Flag
2. Network
3. first network view every network pc should be listed along with the router if not let's continue on
4. network and sharing center
5. network should be private not public for one thing
6. vista has IPv6 and IPv4 XP just had IPv4 (this allows you to change the DHCP)
7. manage network connections (right panel)
8. properties
9 everything in their should be checked off, but if you're having issues you might want to uncheck
10. IPv6 and just use IPv4.

I use both and havn't seen any issues

Now leave that popup open and go back to Network and Sharing Center

Under the section called Sharing and Discovery (it should look like this)


What does the full map view show?

Should be your computer name, the wireless router or wireless access point and the internet globe

Way below that are the list of PCs on the network.

Make sure your wireless encyption is set to either WEP64-128bit if you have WPA/WPA2 use those harder for anyone to break into the WPA/WPA2 than it is with WEP keys.

Change the performance speed to 54Mbps for the wireless nic. To do this under Vista you need to go back:

to network
managed network connection (left panel)
right click on your wireless network connection
click on properties
click on configure
click on advance
change Rate/speed whatever it's called to a Value: 54 (don't use best rate or etc)

If you don't see this last feature mentioned then, go to your laptop maker web site and get the latest driver for that model.
Note: You should see 5 bars all lit up green. If you're see less then your wireless connection signal is weak. To fix that you
need to add wireless access point nearby. Otherwise the 54mbps won't be available always you'll see less than that.

If you're using N set the router for N speeds from 240 to 270mbps even though N is rated at 300Mpbs.

If no go above then goto below

Download the latest drivers from DELL and then uninstall the ones you have now. If the drivers are the same drivers you have. Then uninstall them anyway and reboot the laptop. If Vista doesn't see the or install the drivers then you just do it. Now make sure the follow is set up above.

Other than all of the above it's either a bad wireless NIC on the motherboard or the OS needs to be re-installed. These are the final methods but since this is new DELL should service the laptop for free. That's if you have to go that step.

Posted on Aug 02, 2008


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DON'T use the software.

Are you trying to connect by way of ethernet cable or wireless?

Either way you do it, you do NOT need that crap software. 90% of the time, that software interferes with everything. Up to AND INCLUDING preventing your system from connecting to the router.

Before you can get any help with this, you will need to give us more information about your setup.

NOTE: We CAN NOT POSSIBLY figure out all of the variables if you do not give them to us. So don't go marking my post as "Thanks for trying" just because your problem is not solved in the first post.

Instead, if you want answers, you're going to have to be more specific.

I see a Linksys WRT54G wireless router. Is there a version number on there?

Example: WRT54G v3 (Mine.)

You're also going to have to tell us more about your computer. Is it Windows XP? Service Pack 1/2? Windows Vista? Linux even? (Give model numbers if it's a pre-built system from an OEM manufacturer such as HP, Dell, etc.)

Then there's the internet connection. Cable internet? DSL? Satellite? Give us MODEL NUMBERS of the equipment they have issued to you for your internet connection.

Then tell us how you have things connected. Wireless? Ethernet cable? What is connected to what?

See what I mean?

FULL details bring quicker resolution of your problem. I will be monitoring this post as you seem capable of providing this information to us. When I see more complete information, I will help you further from there.

Thanks. :)


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