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We have a ge hotpoint HSS251FMBWW refridgerator. The power lights are on but neither the refridgorator nor the freezer will get cold.

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Take a look at the compressor and compressor fan. If the fan inside is going the one outside by the compressor should be going also. Look for air restrictions around the compressor and clean em up. Feel the compressor: Hot to the touch means the relay is fried, cold to the touch means the relay has died.we have a ge hotpoint - themobilian_1977.jpgthemobilian_1979.jpg

I have your late model GE service manual and some viwe have a ge hotpoint - themobilian_1981.jpgbr />themobilian_1981.jpg

If you need further help, reach me via phone at

Posted on Mar 19, 2011


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SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017


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My refrigerator/ freezer stopped working. Power is on

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My Hotpoint FFS70N refridgerator (out of guarantee) is malfunctioning. Both the upper fridge cabinet and the freezer cabinet are at room temperature despite the temperature settings (at cold). There is...

Hi and Welcome to FixYa. I am Kelly.

There are many things that can cause your existing symptoms.

1. The Unit is controlled by an all-in-one control board that often is the main failure.
This l;ink is used as an example but is the control board for your unit:

2. The PTC Relay Device (Danfoss)
Part Link no picture: ptc-device.html">

3. The run capacitor: (Again no picture) 4 uf cap

4. The Thermistor PN 2601683 (not sure about part number as many conflicts with cross ref)

5. The actual compressor (1/5 hp) PN 2603850 or Type TWB1374MK

Any of the above can cause your problem. Check the compressor. If it is VERY hot to the touch unplug the unit for 30 minutes and then plug it in again.
If the compressor is cold the only thing you can do is start troubleshooting with the units wiring diagram and a meter.

I wish I could say _______ is causing your problem. Without testing components and knowing they are bad I can not say order _____ part. If your good with a meter and can locate the units tech sheet / wiring diagram you can isolate the failed part. Otherwise all I can say is what can cause your symptom as listed above.


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1 Answer

Fridge isn't cold


if the compressor is running your ref. should be getting cold. Their is a defrost timer but when it is in defrost the compressor shuts off. I think you do have a leak.


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Hotpoint Refridgerator HSS251FMBWW, Ice dispenser runs by itself

Hi! Hopefully the manual of a similar Hotpoint fridge witll help you. There may be not a unique reason of this problem. Seems that it might be a problem of a cube dispenser.

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