Question about HP Compaq Presario SR1630NX PC Desktop

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I have a Compaq Presario SR1630NX and I cannot connect to the internet. When I plug the Ethernet cable into the back of the machine, the port does not light up. Is that normal, or is the port bad? Please help!

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Not normal. Try plugging in a friend's laptop to check out the cable and network. If that machine goes online, your port may not be configured or the ethernet card has failed. Device manager in Control Panel canel give some diagnostics and can check for new drivers.

Posted on Mar 19, 2011

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