I live in Alabama and have presently facebook with gulftel.com I recently got a new email address through gmail. I am visiting in NY and am connected to their wireless connection. I can receive emails but cannot reply or forward them, in fact I can send nothing out. I went on google and was going to have my facebook on my new gmail account so that I could get on facebook. I am very computer illerate.......FB sent me an address https://www.facebook.com/recover.php to reset my password. I can't seem to get through to this. Please make this answer very simplefor me

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I live in Alabama and have presently facebook with gulftel.com I recently got a new email address through gmail. I am visiting in NY and am connected to their wireless connection. I can receive emails but cannot reply or forward them, in fact I can send nothing out. I went on google and was going to have my facebook on my new gmail account so that I could get on facebook. I am very computer illerate.......FB sent me an address https://www.facebook.com/recover.php to reset my password. I can't seem to get through to this. Please make this answer very simplefor me

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nathalie

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Are you using a program or application to send/retrieve emails? On what type of computer are you trying to send emails? If you're using an app / software to send email and this app/software has outgoing parameters set to your home internet provider you won't be able to send although you will be able to receive. If this is the case, you need to change the outgoing servers to match the one you're using in NY or access via webmail or web browser as opposed to through an app or software.

Posted on Apr 23, 2017

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6ya staff · Answer 1 · 1/2/2017 12:00:00 AM

Hi there,
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it doesnt say attempt failed. ive had this same issue. all morning this morning and random other times, i login my info and it takes me to a "internet connection error" page. this is obviously bull because i can go to myspace and my bank page etc just fine. but when i go back to facebook, it acts like theres no internet connection. im really starting to get peeved. if it was the wrong sign in data, it would SAY THAT in red. im getting taken to an offline error page. every time.

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