- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Depend on model.
For 600VA and above
Go to APC site and check model of replacement battery.
Peel open the front plastic panel and unscrew 2 screws of metal panel.
Batteries can be slid out and replacement done when PC is online.
Only two wires to disconnect and connect.
Without actual troubleshooting I would either say that it is not wired correctly or is just old and needs to be replaced. If you have an onsite technician I would have him/her make sure that everything is plugged into the UPS correctly and if that doesn't work I would look at getting a replacement. Hope this helps, if you need anything else let me know.
The UPS can temporarily provide power to IT hardware in the event of a disruption to the Mains power supply. The UPS should stay powered up for long enough to enable the hardware it is protecting to be powered down in a controlled manner, before shutting off itself. The 5 minute period seems reasonable for such a task (although significantly less than the rated time), and if at any point within that period the Mains power supply comes back online, the hardware could continue to work.
I note that this particular model is supposed to provide battery power for 85 - 95 minutes. The amount of time it can supply regulated voltage for will depend upon the load placed upon it. The greater the load (in terms of current drawing devices), the shorter the amount of time that the UPS will be able to provide power.
There may be a Manufacturer Limited Warranty period (parts): 2 years for this model, although labour charges will probably be made.
I would recommend replacing APC UPSs with ONEAC ONEPlus Power Conditioned UPSs, which have a perfect ground reference, longer lasting and more reliable batteries, and a 5 Year Warranty (2 Yrs on Batteries).