Question about LG BD390 Blu-Ray Player

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LG BD390 starts up with "PLEASE WAIT" message and

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A stuck please wait message according to lg's website is a fault unit you will need to send it back or return it. im sorry for the bad news.

Posted on Mar 19, 2011

  • brian shevack Mar 20, 2011

    did you get my reply? i have one more solution.

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The problem is associated with the Laser / Drive Mechanism.

I take it they told you to :-

1) Unplug and leave for a few minutes.

2) With the On/Off Button Pressed, Plug in and wait for the unit to reset.

If you've done this and still get the same fault then it requires further investigation by an engineer but not necessarily an LG one.

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I had a similar issue, but not due to a firmware update. It was the Windows Live Essentials update that caused my problems.

Try uninstalling the Windows Live ID Sign-In Assistant - Worked for me !

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PLAYER POWERS UP FINE BUT DVD DOOR WILL NOT OPEN AND KEEPS DISPLAYING PLEASE WAIT

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My LG RH278 just says Please Wait when I start it but nothing happens.


Had same problem on sameLG unit. Found a Sony blog with same issue described and solution was a blown capacitor on the power supply circuit. Opened my unit and sure enough there was a bulging cap. Replaced it and starts up like normal. 90c repair. 53c88b9.jpg6643815.jpg

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1 Answer

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Check the ribbon connecting to the HARD Drive...you will need to open the case up..
be careful as the ribbon is very delicate

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