Question about Xerox WorkCentre XD125F All-In-One Laser Printer

1 Answer

Xerox Workcenter XD125F

The top paper feeder does not work at times.  Simply takes in the copy an inch or two and hangs up.  Any ideas of a solution?

Posted by on


1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.


    An expert whose answer got voted for 500 times.

  • Master
  • 2,072 Answers

Either the feed rollers are dirty or in need of replacing.
Try this first. Take a piece of regular copy paper and on the front in the middle put a small amount or rubbing alcohol on it. IN the middle about 2 inches wide and 2 inched deep. Dampen the paper, do not drench it, and do NOT use a soapy cleaner since the alcohol will not shred the paper. Place that sheet into the feeder and hold the back of the paper, cause it to jam. What that will do is spin the rollers on the alcohol and paper and clean the roller surface. Keep doing that until the paper comes out clean, then allow a couple of minutes for the rollers to dry before running the machine.
If that still doesn't help the rollers will need replaced. Look up, on Google , The Parts Drop, they should show up first. Call them and ask for Britt. Nope its not me and I don't work there, Just deal with them. Excellent people there.
Good luck and let me know please.

Posted on Aug 02, 2008


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Every time I fax or copy a paper there is a black line through it

If you do it from the feeder you can get a line, because the paper goes past a strip of glass. It could have white out on it or some dirt. Clean that glass.

Aug 07, 2014 | Xerox 3210/n Workcenter 3210 Monochrome

1 Answer

Xerox PE 120i workcenter. Error says

you need to remove your paper tray.take your toner carriage out ,yurn the mc and assess

Nov 29, 2009 | Xerox PE120i Laser Printer

1 Answer

Keeps showing "document jam" even though the jam was cleared

Most likely one of the jam sensors was knocked out of its clip. You would have to take the document feeder off and apart to find and reseat it.

Mar 25, 2009 | Xerox WorkCenter PE120i All-In-One Laser...

1 Answer

The paper feed does not take the paper

open where paper goes in if no paper then it could be you need to set it for auto feed

Feb 18, 2009 | Xerox Office Equipment & Supplies

1 Answer

Xerox WorkCentre XD125F 'P' appears when I try to print...

This printer is very dumb, you have to tell it from which tray to feed. change on the operating panel or in printer properties.

Jan 25, 2009 | Xerox WorkCentre XD125F All-In-One Laser...

1 Answer

Printer thinks its out of paper

  1. Open the Document Feeder by placing your fingers under the opening where you feed paper, and lifting upwards.
  2. Locate the black Paper Sensor (the black plastic switch that hangs down).
  3. Make sure the Paper Sensor is not pressed in. It should move up and down freely.
  4. If the Paper Sensor is stuck in the up position, try to gently pull the Paper Sensor back down.
  5. Turn the power off by pressing the Power Switch to the [ O ] position.
  6. Turn the power back on by pressing the Power Switch to the [ | ] position.
  7. Try to make a copy using the Document Feeder.
  • If the Paper Sensor is broken off or pushed in, you will need service on your WorkCentre.
  • If the Paper Sensor is not broken off or pushed in, the Paper Sensor not the cause of the problem

Oct 02, 2008 | Xerox WorkCentre XD125F All-In-One Laser...

1 Answer

Paper Feeder Jams

Use this link and when you call ask for Britt. I do NOT work there but I have used them for a long time and they are greart.
Here is the URL ..

Jul 09, 2008 | Xerox WorkCentre XD125F All-In-One Laser...

1 Answer

Printing does not work on Xerox Workcenter XD125F

Does the printer show up when you unplug it from the USB port and plug it back in? Does it say New Hardware or Printer found?
Does it print from a parallel port or does your computer have one?
Unlikely the cable since I have used those on that product before.
If it will print from a computer parallel to parallel, I would suspect the cable obviously.
You can take the back off the printer and reseat the board, and connectors.
What happens when you popo the printer itself?

Jan 31, 2008 | Xerox WorkCentre XD125F All-In-One Laser...

1 Answer

Paper path jams...

The most likely problem in that is a bad fuser roller gear.
Most likely there are a couple of teeth broken off the gear.
You have to remove the back cover, which also requires the removal of 2 screws on the top of the machine.
Then there are two plugs to remove, looking on the back they are lower left. 2 white connectors
Open the right side drawer, remove 2 silver screws holding in the fuser. It will say Caution Heated Surfaces. one silver screw on each side.
Pull it straight back, slowly and examine the gear on the right side of the fuser.
You may just fine an accordion folded piece of paper in there under one of the fingers. But that gear is prone to breaking teeth off.

Dec 29, 2007 | Xerox WorkCentre XD125F All-In-One Laser...

2 Answers

Xerox workcenter XD120f

The small scanner glass (not the full size glass) has some dirt on it. Use a lint-free cloth (not paper) with alcohol or Windex and clean the glass. This should help.

Nov 14, 2006 | Xerox WorkCentre XD120f Copier

Not finding what you are looking for?
Xerox WorkCentre XD125F All-In-One Laser Printer Logo

86 people viewed this question

Ask a Question

Usually answered in minutes!

Top Xerox Office Equipment & Supplies Experts


Level 2 Expert

97 Answers


Level 1 Expert

33 Answers

Philip Hughes

Level 2 Expert

75 Answers

Are you a Xerox Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides