Question about Sylvania G-Netbook

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I have the sylvania 7 inch net book and my problem is getting connected; i have been trying to reach your technical support team since 12/25/10 an still havent received a call back nor a response to my email.... i would like this problem resolve immediately or i will calling to Better Business Burea for my refund Thank you

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Please do call the Better Business Bureau, as this site is mostly volunteers that try to answer technical questions as a favor to the buying public. There also is a part of the site in which you agree to pay for an expert opinion. I will not advise you to pay or not pay as I expect that all my help will be taken as free advice. That aside I will try to direct you to a solution I have provided to other posters. Please try and follow the detail below.

It is looking for apassword (WiFi Network Key) You have to double click on the little computericon down in the right tool bar area, the one with the two side radiating arcs,and possibly has a small red X under it. The red X indicates that it is NOTconnected. When you double click on that icon a window called RT28701 opens up,then you click on Wireless Information tab, then you cursor down to the name ofyour WiFi and high light it and click the connect box. Then another windowopens up called Network Properties. Uncheck "The key is providedautomatically" box. This will allow you to type in your "NetworkKey", the password that protects your network from outsiders. This"KEY" was set up when you installed the router on your servercomputer. If this does not work at first, turn the machine over on it's backand using a toothpick, insert it into the little hole about an inch diagonallyfrom the right corner of the data plate, this will re-load a new copy ofeverything including the WiFi RT28701 driver. sometimes thisdriver gets confused. See my TIP at: http://www.fixya.com/support/r7350901-fix_synet07526_wifi_flashing AdditionalInformation When I try to signon with the red X showing, I get "The page cannot be displayed If I thendouble click on the icon down in the right corner I elucidated above, RT28701opens up to "Internet Protocol (TCP/IP) with all zeros in the IP addressfield, and Subnet Mask, with no entries in the default gateway. That is a clueto me that the automatic sign on has not found a viable network, or needssomething else. If I then click on Wireless Information tab, the list ofavailable networks, appear in the box. The machine keeps trying to associate myprevious entered name site with my preferred site and tells me the signal isgood, but it cannot link up. This is a signal to me that it has lost my NetworkKey or that the softwarehas failed or both. I then click on advance and delete my preferred network andhit OK, this will force the software to ask me for my network again, and noticethat the preferred is missing. I click on the name of my network again and thenhit connect., then the Wireless Network properties window opens up and I caninsert my Network Key again after I uncheck the "The key is providedautomatically" box. I enter the key and hit the OK button. I still do notget a connection, so I reboot the machine, and wait for about 30 seconds andthe machine synchs up because the little RED X under the icon has disappeared.Now the machine will hook to the internet as long as I want to, but sometimeswhen I turn the machine on it will not synch, so I go through the abovesequence again. The secret is once you have entered your key and ask for themachine to synch up you have to reboot. Why? I do not exactly know, but Isuspect that the WiFi driver looses it You may also wantto look at the TIP http://www.fixya.com/support/r7679654-sylvania_syneto7526_wirless_keyboard To make your knowledge complete

Posted on Mar 20, 2011

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See TIP http://www.fixya.com/support/r7350901-fix_synet07526_wifi_flashing

The on board wireless card sometimes looses its settings. I presume that you went into your card and set the security code of your router.

Dec 23, 2010 | Sylvania G-Netbook

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I have a sylvania 7 inch net book. Though it says I am connected to my network, I continue receiving "cannot find server" error message. I have tried everything, please help. Thank you.


The WiFi software that is embeded into the OS does not work very well. Fortunately digitalgadget.com has a download that somewhat fixes this problem fairly well. The new download is not totally goof proof, but you can work with it.
Go to: http://www.digitalgadgets.com/netbooks/update.html and download the indicated update. You can copy it to a thumb drive and connect the thumb drive to your Sylvania , find it under My Computer and then copy it to your
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Dec 02, 2010 | Sylvania G-Netbook

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Can not get on internet with note book don't know what code to enter


1. Yes, but you have either have to have access on the router or if it is a free connection you will have to scan for that router to gain access and click on the router that is open to you if you have a wireless card in the Sylvania G net book which should have a wireless card built into the mother board. It will take you to set up your net book for wireless connectivity.
2. If you are trying to get connection through wireless router via a home network the administrator will have to allow your net book to have access, that is he will have to give you permission to connect with either a MAC address or an IP ( internet Protocol address).

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I used a router and adjusted the same conf. for both the router and the net book. All you need to do is to match both. I also know that you need to activate the wi fi by pressing the fn f9 buttons at the sometime. Try to log on and if it says connected but you are not able to use the net go to internet options and type yahoo.com or goggle.com. If you still not able to connect shut down and log on again. It works. Hope this helps Mrs.Mo

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You need an ISP provider or cable in to your place and router/modem--Ihope thats no too obvious.
You dont seem connected,different countries/different systems unfortunately

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