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When i try to answer my phone and make a call it turns off i can send and rceive text ok

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If you have a cellphone from a GSM carrier that uses a SIM card (ATT, T-Mobile ect.) I would recommend getting a new sim card as a first step of troubleshooting. You can either go to your carriers store and request a new one or borrow someone's SIM card that is on the same carrier to test this. It could just be the phone is defective but I have seen bad SIM cards causing similar issues.

Posted on Mar 19, 2011

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