Question about Sony Playstation 3 (PS3) Console
Error Code 800100A shows up when it's having to gain internet acess trough your router. To fix this you need to forward your ports on your router.
There are several guides but the one i recommend is the following:
Posted on Mar 19, 2011
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Posted on Jan 02, 2017
SOURCE: error 800100a
If you receive an eight digit 800 series error code, there may be a few solutions.
Update the System Software.
Visit Playstation 3 System Software Update to download and install the most recent version.
To check what version of the System Software is currently installed on your PLAYSTATION 3:
1. From the XMB home menu, go to (Settings) > (System Settings) > [System Information].
2. The system will display the System Software version number.
Power-Cycle all Network Equipment
Power-cycle means to turn the networking devices OFF (i.e., unplug it from the power source), and then to turn it back ON after a set period of time. This will allow the network devices to refresh its settings.
Please power-cycle ALL of your network equipment, including any wireless access points, routers, Voice Over IP (VOIP) modems, and broadband modems for two (2) full minutes. After 2 minutes, you can turn on (or plug in) your equipment.
Check Your Enviroment
Restore Default Settings
During certain troubleshooting situations, it may be necessary to restore all of the PLAYSTATION 3 system settings back to their original "default" configuration.
You will need to go through the initial setup screen before you can use the PLAYSTATION 3.
The Restore Default Settings feature will erase any previously saved settings and restore all of the following settings to the default:
If all these fixes fail to work you can contact sony at:
Hope this helps.
Posted on Jun 24, 2009
either manual scan for internet connection or set to wired connection. if nothing changes do a FULL RESTORE under system settings. this usually fixes everything wrong.
Posted on Jul 20, 2009
Is your wireless turned on both on the system and the wireless router? Do you have a wireless connection setup?
If not then these may be your issue. You also need to go into your internet settings on your ps3 and the select your connection type for example: wired or wireless then > select scan> if there are any in the area select your> rename it if you want> put in the passcode if there is one> make sure everything is correct> then test the connection. If the test works then your fine.
On the other hand if you don't have a wireless router or a wireless connection setup on that will be an issue. with your wireless router they should have included instructions on how to setup the wifi network. Follow those and the problem should be solved rather quickly. Once the wifi is set up just refer back to my previous paragraph and follow those instructions again.
Posted on May 06, 2010
Try to disable the security key of your wireless router in the meantime and try to connect your PS3 without the security turned on. If it connects, what you have to do next is to reset or generate a new security key on the wireless router and setup the PS3 - wireless network connections with the new security key.
Posted on May 27, 2010
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