Question about Kenmore 64802 Top Freezer Refrigerator
I have a Whirlpool Top-mount refrigerator. Whirlpool also manufactures many of the Kenmore refrigerators.
A few weeks ago I noticed a puddle of water on the top right shelf in the refrigerator section. I figured out that it must be the water that forms during the defrost cycle and normally drains down through a tube in the back into an evaporator tray beneath the refrigerator. Something was preventing the water from draining away and instead it was dripping through the overflow holes from the freezer into the refrigerator section.
I emptied the freezer and took off the back panel. It actually wouldn't come off at first because all the water beneath the defrost heater which should have been draining out the drain hole was frozen into one solid block of ice. I used a hair dryer to melt the ice (took a while - be patient) and then took off the panel.
To melt all the rest of the ice in the drain tube I used the hair dryer. To clear out the ice in the drain tube, I used a turkey baster and kept putting down hot water until I heard water making it down to the evaporator tray beneath the refrigerator.
The following mod is "try at your own risk" (I wouldn't do this if you still have warranty coverage - call a tech instead):
I made this modification to prevent the problem from recurring (at least that's the hope): Wrapped a piece of wire (unbent a large paper clip) around the defrost cycle heater and stuck it into the drain hole. The theory is that the wire will heat up every time the defrost cycle runs and will keep the drain hole from freezing shut.
One thing I noticed during this repair concerns the drip pan beneath the defrost heater in the freezer (this is the pan that collects the water that is melted off the coils during defrosting). The drip pan does not seem to be angled properly so that the water will drain normally towards the drain hole. I guess water could remain behind then freeze later. I reported this to Whirlpool.
Posted on Mar 19, 2011
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Apr 09, 2014 | Hotpoint HSS25IFMCC / HSS25IFMWW Side by...
Jan 30, 2013 | GE GSS25LGM Side by Side Refrigerator
Dec 08, 2011 | GE Refrigerators
Jul 17, 2011 | GE Profile CustomStyle PSI23NGR Side by...
May 05, 2017 | Haier HTQ21JAAWW Top Freezer Refrigerator
Aug 18, 2009 | Kenmore 57029 Side by Side Refrigerator
Jun 10, 2009 | Samsung RS2534 Side by Side Refrigerator
Aug 15, 2008 | KitchenAid Architect KBRA20ERSS Bottom...
Aug 21, 2007 | GE Profile PSW26P Stainless Steel Side by...
964 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: