Question about HEWLETT-PACKARD HP Pavilion Recovery CD Patch

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I had a virus on my HP dv2320us laptop and had to reload the operating system. I ordered a Recovery disk from HP but it does not work. It will not boot. I loaded XP on my laptop to try and see if that would work. My laptop originally had Vista. I still can not get the recovery disk to work. I must be missing a lot of drivers or something because I am not abl eto get on the network. This is my old VAIO machine that has Vista on it that I am usein gnow. Please help. Thanks AMW

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  • amw1299 Mar 19, 2011

    I'm sorry if I confused you but the machine with the problem is my HP.dv2320us Povilian. I mearly mentioned that I am use my VIAO as a back up to the broken HP. Sorry about the confusion. I have completly formated the HP drive and loaded XP from scratch. The recovery disk still would not work on the HP. The HP network controller is not functioning so I can not get on line with it. I have checked the HP web site for download drivers but have not found any that will remidy my problem with the network controller not functioning. The serial number for my HP is 2CE7141PZX service tag dv2320us. Sorry about the prvious confusion, doyouhave any ideas about how to get my HP back up and running? Thanks AMW

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Hi,

Welcome to Fixya. If your system is part of DV2000 model then you can use the driver below

HP DV2000 Network Adapter Driver

If you have questions please let me know. Thanks for using Fixya

Posted on Mar 20, 2011

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Hi,

There are two ways to handle this situation. First contact sony and get a new recovery disk. For this you can use the link bellow:

http://esupport.sony.com/perl/select-system.pl

The second way is to format your laptop completely and install windows xp. You can use the link bellow to understand the steps to do this.

http://lifehacker.com/#!157578/geek-to-live--how-to-format-your-hard-drive-and-install-windows-xp-from-scratch

Thank You

Posted on Mar 19, 2011

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Computer virus ruined my tower, hp pavillion s7320n, prod. #:EP140AA. I need a recovery disk? Drivers disk? And a lot of technical help. Marco


If you are not able to create a set of recovery discs, you may be able to order a set of replacement discs from HP. HP maintains a stock of replacement recovery discs for several years after the product has been released. However, because of licensing restrictions, HP is only able to provide these recovery discs for a limited time. If your computer is several years past its warranty period, HP may not be able to supply replacement discs for your computer. If this is the case, you can install a new operating system that meets the minimum system requirements of your computer, or, alternatively, upgrade your computer hardware. To find out if HP has recovery discs that you can order and to order them from HP, use the following steps:
NOTE: The steps in this section apply to United States and Canada . For Europe, Middle East, and Africa please refer to the HP support document Europe, Middle East, and Africa - Statement on the Availability of the Recovery Software on CD . For other countries/regions, contact your local HP support center for information about obtaining recovery CDs.
  1. Go to the Software & Driver Downloads page .
  2. Enter the product number or model name for your computer into the field provided. Figure 1: Product name/number field c00772934.gif
  3. Click the operating system link (the version of Windows that came with your computer). Figure 2: Example of operating system link c00772003.gif
  4. Find the Recovery Disc ordering section and click the link to start the ordering process.
    NOTE: Before trying to order, make sure that you have read the important "Read this..." information listed in this Recover Disc ordering section.
    NOTE: If the link to order a recovery disc set is not available , there may not be any more sets available for purchase. HP cannot create recovery discs that contain a version of Windows that has been obsoleted by Microsoft, such as Windows 95, 98, and Me. Some recovery disc sets may have run out of stock and may not be available to order. Figure 3: Recovery disc ordering links c00772004.gif
  5. Follow the directions from the "Read this.." article and from the ordering pages to complete the ordering process.

    Thanks. Please take a moment to rate this as FixYa.
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