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Hi, I have tried to save home movies made through a software program onto Maxell DVD-R's and DVD-RW's. A few from the packs I purchased worked fine, most were rejected by the computer and I'm advised to insert a writable disc. Why do some work and some don't?

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There are several reasons why it may not work:

  1. The read head of the drive is dirty. (probably this if the drive is used very frequently and is a few years old.)
  2. Are the manufacturer-provided drivers for your disc drive (if there are any) installed?
  3. Is the IDE/SATA cable on the back of the drive loose?
  4. Were the discs stored in a hot car?
  5. Was the disc packaging beat-up?
  6. You may just have a batch of bad discs.
These type of things can be a PITA to troubleshoot. I'd say your best bet is to first try a different software program, then a different brand of discs, then buy a cheap laser cleaning kit.

Posted on Mar 19, 2011

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