Question about Rowenta Commercial Garment Steamer - White

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Dear sir or madam, I am writing to you on behalf of a customer, i am based in a domestic appliance shop called 'Vac Attack'. Although we mainly focus on vacumm cleaners, we had a customer bring in a Domotec DSC00009 Steamer. Now we tried to contact the manufacturer, but it seems they have gone out of business, so there is no way of tracking them down. The problem we are having is that the machine is creating steam but the steam isnt coming out of the hose, the tank is heating up so steam is being created, and there is more than enough pressure. All of the electricals from the hose to the machine are fine so we know its not an electrical failure, also all of the other wires have been checked, just to be sure. The steam must be escaping somehow but we are just getting small spurts of water now and then, even when we change the pressure, and to be honest we dont want to go any further with the machine as we dont know what we are doing, is there way you can help? Kind Regards Lee, Vac Attack

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I had a similar problem a couple of weeks ago.

I found that there was scale blocking the inlet to the rotary steam control valve.

A poke with a coctail stick and a bit of air cleared it.

Posted on Jul 29, 2011

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It sounds like the problem is related to the impeller. Vaporizing water, even if it has been distilled, will eventually leave behind it's minerals and deposit it where ever the vapor is allowed to dry. I think if you disassemble the unit and clean it, then lubricate the rotating parts with a silicone based gel then it should likely operate.

Posted on Mar 19, 2011


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Posted on Jan 02, 2017

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