Question about Washing Machines
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Posted on Jan 02, 2017
SOURCE: Have a Servis 1500 Easilogic
i used to deliver servis machines and exchange faulty ones, the most common problem was the regulator (the wash selection dial) they are not very sturdy and frequently break down. have you tried just a spin, without a wash.
Posted on Jul 01, 2008
I don't know the specific machine, but this is a fairly generic problem, so I hope the following helps: The empty pump cycle is a timed operation, the fact that there is still water in the drum after the time allowed for the pump to drain it has run out means that the water isn't clearing out fast enough.
In order of probability, the problem is usually caused by:
1. A blocked filter
2. An obstruction in the empty pipe or drain
3. A Faulty pump
1 Blocked Filter: Many machines have a small door in the bottom of the chassis. Behind this door (Usually about 5 inches square) is a filter, which will usually unscrew. In this filter you will find fluff, string, coins, the odd small sock and all sorts of nasty stuff if you haven't had the filter out before. If the filter is blocked then the pump is having to draw water through all that gunk and it will run out of time and leave water in the drum. Clean the filter in the sink, pocket the coins you find and make a note to clean it regularly in the future Most manufactures will suggest you check it every 2 months or so, depends how often you are using the machine of course.
Unfortunately, other machines do not have filters so easily accessible. If there is no door or obvious access to the filter, some manufacturers put a trap in the rubber hose that feeds the pump. The pain here is that the access to these traps is gained by dragging the bachine out of its place under the work surface and tipping it on to its back. Track the waste pipe back to locate the pump. On the other side of the pump will be a thicker (usually black rubber) pipe and built into this pipe is usually a little bucket that stuff can fall into before it gets to the pump. You can usually squeeze the pipe and feel if there is stuff in it. If there is, then depending on the machine again, some of these traps will have a plug in the bottom that is held in place by a spring clip (Pliers to compress the spring to get it off) or a screw clip (Unscrew with a screwdriver). Enev if there is no trap as such, squeeze the rubber delivery pipe and feel for obstructions (Often a sock!), if necessary, disconnect the pipe from the pump to gain access to the blockage. WARNING!: Never tip the machine all the way onto its back, you may cause a water leak inside the machine. ALWAYS tip BACKWARDS, to the control panel for the machine is pointing up to avoid water getting to the control panel. I would recommend butting a chair behind the machine as you tip it, so the top back of the machine comes to rest on the seat and the machine is at about 45 degrees. this will give you access to underneath without a leak and make is a lot easier to tip it back on to its feet again afterwards.
2. An obstruction in the empty pipe or drain: Start at the point that the pipe enters the household drain pipe, pull out the empty pipe and check that water will flow freely into the drain (Stuffing the garden hose down there and turning it on (but not TOO FAST) will usually demonstrate if there is a blockage. If this is free, check the pipe that runs from the pump to the drain (This will need the machine tipping as described above, and possibly the pipe removing from the pump to check it.
3. A Faulty Pump:If you have done everything described so far, then you have checked for obstructions in the pipe leading to the pump, the pipe leading away and you have cleaned out any filters or traps... If you still have a problem, you have a faulty pump. This is highly unlikely. These pumps have induction motors (no brushes to fail) and in my experience, they either work, or they don't. They very seldom "work a bit". If SOME water is being pumped (check by putting the empty hose in the sink and watching) then you really need to double check your work before replacing the pump. Good news is, if you do have to they are usually reasonably priced.
Posted on Feb 09, 2009
SOURCE: machine won't spin
If water remains in the drum the unit will not go into the final spin. There may be a couple of reasons which I have experienced resulting in your problem. If water remains in the tub the unit will not go into the high speed spin.
1.) A coin or other foreign object is blocking the drain hose. Check the drain hose for foreign objects impeding the exit of the water. Shake the hose and listen for coins or a small object this unit will pass items through the pump into the hose causing blockage.
2.) The Drain hose is not raised above the machine outlet to create a siphon effect. See your manual for proper hose positioning. The hose needs to have a loop in it to work correctly.
3.) The pump is a third possibility which you should hear the impeller spinning during the drain cycle. There is a coin catch after the diaphragm of the pump that looks like a rubber boot that should be inspected for objects if you remove the pump. The pump is about $60.00 and is accessible after removing the front panel under the door. It is easy access from the front and the hose clamps will be the most difficult problem. I have a ratcheting hose clamp tool designed for this type of clamp but channel lock pliers will work.
Posted on Jan 21, 2010
It appears your timer/main controller/CCU has failed in this instance.
For replacement parts - head on over to PartSelect.com or RepairClinic.com and enter in your full model number for a full parts listing.
I recommend both sites because ...
FixYa has no affiliation with either site - I have been using and recommending them for years - trouble free.
PartSelect has a great schematic database for locating the part on your unit and great "testimonials" for each part that often times includes HOW-TO information.
RepairClinic has pictures of each part they sell and also a great how-to and troubleshooting for basic repairs.
If your unit has never been serviced - there should still be an original service manual enclosed in plastic taped to the inside of the shell.
In the service manual are Error codes, maintenance procedures, and troubleshooting steps you can follow.
Anything too complicated or beyond your scope should be handled by a professional.
If you think you want to tackle the repair - and have gotten stuck on a step - reply to your question and I will be glad to help you out.
Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question!!!!
Posted on Sep 17, 2010
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