Question about Sony Walkman NWZ-E344 Digital Media Player

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My computer does not recognize my mp3 player any more I think the driver is missing and when i look at control panel for disk drives. the sony driver is showing under dvd/cd and i didn't have one to begin with. When i attached it to my computer the first time it was all automatic and now i can't get it to connect

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  • 29 Answers

Try to uninstall it from device manager, and remove all yellow exclamation mark (if any). right click on it, and select uninstall.

Posted on Mar 19, 2011

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Some how you are missing a driver to recognize the Sony. Go to the Control Panel/Device manger. Bring up the listings and look to see if any Yellow Icons appear. Could be in a USB area, and if so find a line and select Update. The update will reset the USB device for you. If not, then try another computer and download the firmware, move it to a thumb drive (flash drive) and insert that into the computer and run.

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I plug my zen mozaic lx 4g but it says no device detected


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I had the same problem-- XP was not able to recognize my Zen Mozaic—and have solved it.

Basically, I updated the driver with my Win XP install disk in a drive and told the wizard to look for drivers in that drive/disk.

You can start by opening Device manager (right click on My Computer and choose Properties). Choose the Device Manager from the Hardware tab. Locate where your Zen is found (on mine, it was Other Devices with yellow question marks). Right click on it and choose Update Driver.

The wizard first asks to search the internet, say no. Next, check the radio button next to “install from a specific location (Advanced)”. Then, check “search in these locations” and check search removable media (…CD-ROM…). Have your Win XP install disk inserted and click next. It should find the MTP driver that was missing. I can now see my Mozaic and copy to it.

For more information, check out this Creative web site:

http://support.creative.com/kb/ShowArticle.aspx?url=http://203.211.142.197:80/srvs/cgi-bin/webcgi.exe/,/%3fst=323,e=0000000000645418479,k=5126,sxi=4,case=obj(19287),kb=ww_english_add,varset=ws:http://us.creative.com

Here, you basically make sure all your media player drivers are up to date—they assume you WANT to update to Media Play 11. I tried all that and it did not work outside of the XP install disk driver update above.

Good luck.

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I just bought a Nextar MP3 model number MA933A. I have installed the drivers, but can't get my computer to recognize the player and I don't know how to get my itunes songs onto the MP3.


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put the songs in the removable drive.... it will work...'
for all mp3 player.. there will be any data storage device...its real..

thank u

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