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I bought a Citizen watch on 25th September 2010 in Gibraltar. It has stopped working. I took it to a jewellers and asked for a new battery. They informed me that they had checked the battery and there was nothing wrong with it. They suggested I send it to a Citizen Service Centre - together with the guarantee which is valid for 1 year - as it could possibly need servicing. Where can I send it to? Is there an address in UK?

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6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

escapement
  • 2334 Answers

SOURCE: Screen not working T Touch Titanium (Totally Useless)

I suggest you have to find the decent watchmaker and do not use dealers services anymore.In my opinion you have been overcharged in both cases.
Consider replacing touch screen if it is damaged and then sell it on ebay (anyway you do not like it). For watch in working order you have to get quite a decent money. If you gonna sell it as it is, you will get pennies only.
Later just buy another make and forget about this unlucky example. :))

Posted on Dec 17, 2008

escapement
  • 2334 Answers

SOURCE: Phillipe Stark PH1079 watch - Can't get back off to replace bat

There is nothing wrong with your watch. The problem is in tools the jewellers are using for opening the watch.
Despite being under one roof, watchmaking and jewellery are completely different trades and are miles apart. Jewellers usually are equipped with very basic watch repair tools and the case openers are no exeption.
You have to find your nearest watch repair shop and ask for watchmaker, not jeweller. Any decent watchmaker will have the right tool to open your watch and replace the battery in a matter of minutes.
Do not forget to rate, please.

Posted on Jan 15, 2009

  • 11 Answers

SOURCE: Rado watch stopped working

It sound like a fault. Be careful who looks at it though and what they charge - a complete new quartz movement for most watches, even fancy ones like your don't cost as much as £90 so almost all of what you are charged is labour.

Posted on Feb 16, 2009

  • 1 Answer

SOURCE: Citizen Skyhawk Blue Angels battery dead

At the end of the day I found a Citizen service center in France.

Posted on Nov 01, 2009

  • 122 Answers

SOURCE: I have a Seiko Titanium Chronograph certified

DO AMASTER RESET TO YOUR WATCH!PULL FULL OUT THE STEM(CROWN)THEN TURN THE HANDS TO THE RIGHT TIME THEN RESET THE CHRONOGRAPH AND THE ALARM WITH THE TWO BUTTONS(SEE YOUR MANUAL.IF YOU HAVENT TRY TO DOWNLOAD IT FROM ANY SITE OF SEIKO SUPPORT).THEN PUT THE CROWN IN.IF THE PROBLEM REMAINS THE ONLY SOLUTION IS THE SIKO SERVICE!THEY ARE NOT EXPENSIVE AND MAKE GOOD WORK!DONT GIVE THE WATCES EVEN FOR THE BATTERY TO THE MONKEYMAGICIANSGURU JEWELERS THEY ARE WATCH RUINERS!

Posted on Jun 06, 2010

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