Question about Sage Instant Accounts 8.0 (013604ug)

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I have been making amendments in sage instant accounts, sage crashed and now it is saying that I cannot log in as the manager is making amendments. Any ideas

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I wald look at doing a virus scan on my computer Quickley

Posted on Mar 20, 2011

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I was working in sage instant accounts version 8.2 when my computer crashed. Im trying to go back into sage but it comes up with the message 'you may only run one copy of this programme at any...



If you are unable to logon to Sage you can try deleting the Queue.dta file. All users MUST be logged out of Sage and Sage should not be running. Sage will recreate the queue.dta file when it is restarted. The Queue.dta file can be found in the ACCDATA folder for the Sage Company Data that is experiencing the problem.
Note that the "Username already in use" message from Sage can occur if Sage wasn't shut down tidily for that users session. If you are sure that the user is not actually logged in it's OK to allow Sage to clear the session and log in.

May 19, 2011 | Sage Instant Accounts 8.0 (013604ug)

1 Answer

Instant Accounts 8.0 (013604ug): I am using Sage Instant Accounts version 8 and am ...


Hi.

We had same problem. Our solution:

1. Empty both the 'accdata' and the 'criteria' folders.
2. Start Sage.
3. Restore a previous backup.

This worked for us. Hope it helps you.

May 17, 2010 | Sage Instant Accounts 8.0 (013604ug)

1 Answer

I need to change payment date on entry


check on entry number of the item you need to amend/click on File/maintenance/corrections/ find number and view entry/amend date and save

Jul 06, 2009 | Sage Instant Accounts 8.0 (013604ug)

1 Answer

Financial Year in Sage


If you are using sage 50 or Sage instant

the financial year can be changed in settings and financial year and click change button. However this is not available in all levels. It sounds if your backup may be out of date.

May 06, 2009 | Sage Instant Accounts 8.0 (013604ug)

1 Answer

Logging onto Sage problems


Delete the QUEUE.DTA file from within the ACCDATA folder of your data directory.

Jan 13, 2009 | Sage Instant Accounts 8.0 (013604ug)

2 Answers

Error message with sage instant accounts



If you are unable to logon to Sage you can try deleting the Queue.dta file. All users MUST be logged out of Sage and Sage should not be running. Sage will recreate the queue.dta file when it is restarted. The Queue.dta file can be found in the ACCDATA folder for the Sage Company Data that is experiencing the problem.
Note that the "Username already in use" message from Sage can occur if Sage wasn't shut down tidily for that users session. If you are sure that the user is not actually logged in it's OK to allow Sage to clear the session and log in.

Jan 13, 2009 | Sage Instant Accounts 8.0 (013604ug)

1 Answer

Sage has error and closes down before closing correctly. It will not open again, saying it is already open. Using vista and version 8 in Sage instant.


In your sage data directory there is a file queue.dta delete this and you will be able to log back in. I would recommend you upgrade to Instant V14 though if you are using Vista. V8 came out in 2002/03 not designed for Vista

Nov 10, 2008 | Computers & Internet

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