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Your problem is almost surely caused by the failure of the fan that should circulate cooled air from the freezer section to the refrigerator.
If you check for vents, normally in the rear of the fridge, and hold your fingers in front of them while you hear the compressor running, you should easily feel cold air coming from them if the fan is running.
To determine whether you want to have it serviced or replace the fan yourself, try entering your model number on the Sears PartsDirect website to see if your unit is one of thousands of non-Sears appliances in their library.
If they do, then you will find an illustrated parts drawing with part numbers.
There is a fan that blows the cold air down from the freezer to the fridge compartment. It is usually called a freezer fan. Most of them are behind the plastic lining in the freezer. I just noticed that your fridge is a side by side. I have never wored on a side by side but I imagine there is fan in them as well.
You don't have to worry about the ice and frost, Your heater does that for you Your heater comes on and defrost every day. You just need to tighten the screws and clean up the vent where the noise is coming from but I wouldn't worry about it. The temperature on your fridge and freezer is running optimal, You know the saying, if it ain't broke, don't try to fix it....just tap the vent covers every few days.