Question about Krups Small Appliances Espresso Machine

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My dolce gusto will not pass water through it. It has been sticking lately but is now not working at all. I have tried taking the pod out to allow plain water to pass but no luck with that. I have only had it for about 3 months...... I do not have receipt anymore though.

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Posted on Jan 02, 2017

pgh_pa_guy
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SOURCE: Second hand dolce gusto coffee machine

Hi Jo!

The website for this product is here. Just under the top picture of the machine is a link to download the manual if you didn't get it when you bought the machine. There's a customer service number at the back of the manual. They should be able to tell you how to get any parts you need.

Looks like a pretty neat machine. I hope you get it brewing soon!

Posted on Apr 16, 2009

  • 2 Answers

SOURCE: i have a Nescafe Dolce Gusto coffee maker and when

Hi Ron, my name is Katelyn, and I help with the marketing for Dolce Gusto. There is a live chat2_bing.gif with a specialist on our Web site (http://www.dolce-gusto.us/Public/Contact-Us.aspx) or feel free to call the consumer services at 800-745-3391.

Posted on Feb 09, 2010

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SOURCE: Dolce Gusto coffee machine hot water not flowing

use a solution of Bicarbonate of soda to clean scale from delivery pipe 1 tsp in 200ml

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Posted on Jun 03, 2010

  • 1 Answer

SOURCE: dolce gusto

Hi. I work at Nestle on the brand and it sounds like either a fuse issue or a clogged needle. Please call our consumer services number at 1-800-746-3391 for assistance. They are open Mon-Fri 8am to 8pm EST.

Posted on Jun 21, 2010

  • 3 Answers

SOURCE: How do I descale a Krups Dolce Gusto machine?

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Posted on Jan 11, 2011

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1 Answer

How do i use the dolce gusto i put a pod in of chocolate and the machine just kept going it wouldnt stop when tje cup was full


I'm not familiar with that model but oftentimes programming the quantity of water will involve pressing and continuing to hold the button down until the desired quantity of water has been dispensed. Next time you press and release the button and it should stop when that same quantity is in the cup because you holding the button last time has programmed it for that amount.

Jan 12, 2017 | Krups Nescafe Dolce Gusto

1 Answer

Dolce gusto machine turns itself off


i there why does th machine keep running on once you put the pod in unlike the tassimo once you have the right amount out the pod it cuts off dolce run on for ever and you drjnk ends up wattery

Apr 16, 2012 | Krups Dolce Gusto KP 2100 Espresso Machine

1 Answer

Hine ran out of water while making coffee. Now it wont work.


Sounds like an overload fuse has blown (possibly) there are resettable fuses in some, not in others. Have you checked you element?

Apr 07, 2012 | Krups Dolce Gusto KP 1006 Espresso Machine...

2 Answers

My krups dolce gusto stopped working. The lights turn on but nothing happens, no water comes out. I have tried every suggestion there is but nothing has happened..I'm afraid I'll waste money on...


Hi, Could be a number of things. Is your pump working. Thermoblock maybe blocked or faulty. A thermo sensor on the thermoblock maybe faulty. Brewunit maybe jammed. Descale will not help if it wont pump. Id be looking at the thermoblock or sensor. If their at fault then the machine will do nothing. See how you go and ill keep a look out for any more questions you may have. Dazza Repairer

Oct 23, 2011 | Krups Dolce Gusto KP 2100 Espresso Machine

2 Answers

My dolce gusto krups machine won't open and allow me to remove the pod.


We have had this problem twice now. The solution is to drill (yes drill!) through the capsule - a blocked outlet from the capsule itself and the injection of hot water creates a high pressure seal - you have to release the pressure. Do this over the sink - I had hot chocolate spraying about 6 feet from the machine when the pressure was released!! But this solved the problem.

Mar 05, 2011 | Krups Coffee Makers & Espresso Machines

3 Answers

Dolce gusto


Hi. I work at Nestle on the brand and it sounds like either a fuse issue or a clogged needle. Please call our consumer services number at 1-800-746-3391 for assistance. They are open Mon-Fri 8am to 8pm EST.

Jun 20, 2010 | Krups XP4030 Espresso Machine

5 Answers

I have a dolce gusto and i am unable to remove the coffee capsule. It seems stuck, as does the lever that punctures the capsule. If the valve lever is moved right or left nothing comes out. Please can you...


I have a dolce gusto and i am unable to remove the coffee capsule. It seems stuck, as does the lever that punctures the capsule. If the valve lever is moved right or left nothing comes out. Please can you help?

Feb 23, 2010 | Krups Coffee Makers & Espresso Machines

3 Answers

My dolce gusto machine has just started to leak from the bottom. I have had it since Dec 2008 and not had any problems with it until this weekend. Can anyone help?


Hi, my name is Katelyn, and I help with the marketing for Dolce Gusto. There is a live chat with a specialist on our Web site (http://www.dolce-gusto.us/Public/Contact-Us.aspx) or feel free to call the consumer services at 800-745-3391.

Feb 08, 2010 | Krups Small Appliances Espresso Machine

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