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It fell on the floor, the light comes on but the computer does not recognize it and it is making a buzzing sound. did I just lose ALL of my data?

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Probably, but to make sure, you can make it your secondary drive and then hopefully you can transfer your data to a new HD

Posted on Mar 19, 2011

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My external hard drive fell off my bed onto the floor. Now it is no longer recognized by my computer. How can I retrieve the data that is currently on the hard drive.


Hello,

Well this could be a tough one.

It seems likely that how much experience you have working with hardware as well as how willing you are to work with computer hardware my be a big factor.

Anyway. At this point does the external drive show ANY signs of life? Does it's led come on?
Does the drive seem to come to life? In other words. Can you heard the drive spin up (or spin in general for that matter)?

Also does the drive make any loud clicking sounds? Does the drive make any sounds that it was not making before it fell off the bed and on to the floor? Or is it failing to make any sounds that it always made before it fell off the bed?

Here are a few suggestions:

First consider carefully how valuable the data you wish to retrieve really is to you as opposed to how valuable the drive itself may be to you. For example, is this drive still under warranty?
If you open up the box it will void the warranty. If it is still under warranty they will probably replace it. So this is a serious consideration.

If the drive is no longer under warranty then it is not an issue.

If your drive shows NO signs of life then it is not getting power for some reason. This could be anything from a broken or disconnected wire inside the box to a broken interface printed circuit board.

If the led lights up but the hard drive does not spin up then this could also be anything from a broken or disconnected cable inside the box to a broken interface printed circuit board. It could also be that the drive has suffered catastrophic damage. If it is the later your data is history.

If the drive is making any loud sounds it never made before it is also highly likely that your data is history.

You can open the box your self and check for problems like disconnected or broken cables. Which should be easy to fix.

In any event good luck...

Jun 12, 2011 | Western Digital WD My Book Essential 1TB,...

1 Answer

Hard drive fell about 2 ft to the floor worked right after now one week later its not recognizing data the files were there some songs played but now when i plug in it asks to format need my data what do...


Sounds like the drive has been badly damaged from the fall. Try plugging it in with the power off and then turning your computer on. If you can see the drive in My Computer you may be able to copy the files U need to another drive. If not, take the drive to a PC store and see if they have a utility program that will recover your files for you.

Feb 26, 2011 | Toshiba Canvio 500 GB USB 20 Portable...

1 Answer

My iomega terabyte fell on the floor... now it makes a clicking noise and its not recognized in the computer... and it is turning off after 2 min when I try to start it.. what to do?


Ok this is tough because sadly it sounds like the hard drive is phisically damaged. you will need a data recovery specialist to retrieve your data they can be found easily enough on google but they dont come cheap so weigh up the expense to the importance of retrievel. the problem is if it was software or bad clusters theres algorythem software out there to put it right but as it is making a noise it would show that the reading arm inside have probably broken meaning the hard drive needs to be taken apart and the disks reading individually hence the specialist needed

Jan 19, 2011 | Iomega 1TB Prestige External USB 2.0 Hard...

1 Answer

My "t " bird hard drive fell onto floor from about


The '1TB' device is 10 to a large power.
The '930GB' is 2 to a much-larger power.

Since '1GB' is 1,073,741,824 bytes,
multiplying 930 times 1,073,741,824 is equal to 1TB.

So, your device is 100% empty -- all 930GB are "free" space.

Oct 31, 2010 | LaCie Hard Disk 1TB Desktop with Hi-Speed...

1 Answer

I have a 500g Western digital my passport. I have owned it for almost a year now. It fell off my dress just now and is not working properly. My computer recognizes it's existence and tells me the device is...


Something mechanically has gone wrong with the disk-drive inside the enclosure.

Search online for a professional "data recovery service".
They can disassemble the enclosure, disassemble the disk-drive, and fix it just long-enough to copy your files (onto another disk or onto blank DVD-writable media). Not "inexpensive".

Then, you can use WD's "Customer Loyalty Program", i.e., prove that you previously purchased a WD product, and you'll get a discount on buying another WD product, if you purchase through their web-site (and pay for shipping).

Oct 11, 2010 | Western Digital Passport WDXML800UE...

1 Answer

My hard drive is making funny noises and isnt recognized


If you get it going, you should immediately store all the data on another drive

Aug 19, 2009 | Western Digital My Book Essential Edition...

1 Answer

I have a LaCie 320GB hard drive that accidentally fell off my computer tower. The tower itself is on the floor, so it only fell about 20 inches at most, but when it fell, it was in the middle of...


The only thing I can think of to try is to actually remove the drive from the enclosure and connect to the computer internally. Of course that will void the warranty, but if you are technical enough to do that, it may work inside the computer.

In other words, the problem may not be with the drive, but instead with the enclosure.

Although I would guess the drive is shot, as it was writing to the disk when it was dropped.

Sorry for the bad news...

Jul 15, 2009 | LaCie Hard Disk 320GB with Hi-Speed USB2.0...

3 Answers

I have a 500GB external SimpleTech HD. Tonight it


If it was running at the time it fell, the heads crashed into the platters, and the buzzing you're hearing is the dents left in the platters spinning by 7200 times a second.
Not good. Likely will need a professional service to recover the data.

Jun 05, 2009 | SimpleTech SimpleDrive...

10 Answers

Lightly Dropped Seagate 100GB External Hard Drive


Unfortunately, this probably means the read/write heads were jarred and can no longer function properly. That's usually fixable, but it's a very expensive fix because the parts are inside the hard drive and the data surfaces are very delicate... Most people are better off simply replacing the hard drive unless the data is absolutely vital.

Dec 06, 2007 | Seagate USB 2.0 External Enclosure + 400GB...

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