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Very slow ice production

The ice maker does not make ice very fast temp is cold enough. it seems that the mold heater does not heat quickly to release the cubes. Any suggestions???

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I have solved the major problem, however I would still like to have a wiring diagram on hand in case of other problems. It appears as though the contacts that activate the mold heater were dirty. I cleaned them and it is now working well, it has gotten ahead of our usage in only one day. Thanks for your reply. Gale

Posted on Aug 04, 2008

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The key to ice production is temperature, so if the unit is running at "0" the fan also has to run to cool faster. That a good look at these items and see where the issue may be. In this environment point blank information is the only way anyone could assist you. Lack of information causes no response or incomplete answers. Check the temperatures also check the ice maker for pealing or flaking mold issues. Good luck

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You should be getting a fresh batch of ice every two hours or so. If it is taking longer than that, then the freezer temp is not going down low enough, fast enough for the ice maker to work properly. Also check to see if the heater element for ice removal is working - if it has burned out the new cubes are stuck in there and it can take a while for them to be freed up so a new ice making cycle can commence.

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Hi and welcome to FixYa, I am Kelly

Ice makers can stop ice production due to poor air flow though the evaporator coils or through the failure of the ice maker module. If your certain the clicking noise your hearing is from the ice maker itself here is are some steps that you can use to troubleshoot the ice maker:
http://www.american-appliance.com/catalog/newsdesk_info.php?newsPath=12&newsdesk_id=34

This step from the above link is important:

TEST PROCEDURESIce Maker Plugged In To PowerShut-Off Arm Down-Freezer Cold
Test points L & N will verify 120 volts to Ice Maker module.(Make sure your test probes go into the test points 1/2".)
Test points T & H will verify if the bimetal thermostat is open or closed.
Short T & H with an insulated piece of wire ( 14 gauge) to run the motor. If the motor doesn't run, replace the module assembly. If you leave the jumper in for a half of a revolution, you can feel the heater in the mold heat up..if it's good.
Remove the jumper and the water valve will be energized in the last half of the revolution.

Once you insert the jumper between T & H touch the bottom of the ice maker and check for any signs of heat within the first minute. No heat = bad mold heater. It can 3 - 4 minutes for the sweep arm to harvest the ice.

Stick your finger back in the ice maker fill tube area in the plastic rectangular funnel area and check for ice build up. If the funnel is blocked with ice also pinch the ice maker fill tube for an ice block.
Should you notice ice in the funnel and the fill tube most likely the inlet water valve is bypassing water into the ice maker causing an over fill and ice build up condition. The remedy here is to replace the inlet water valve. They are NOT repairable. (Most of the time if the inlet water valve is bad your ice cubes will be fused into an ice block in the ice bin.) Also... if the ice maker fill tube is frozen full of ice... it can take up to 30 minutes using a hair drier to melt the ice as the insulation in the back of the freezer compartment keeps the ice maker fill tube from warming up enough to melt the ice in a timely fashion.

If you discover that the ice maker has over filled you can use a hand held hair drier and melt the ice in the ice maker.

If the ice maker seems to work fine then the freezer may be above 18 deg F. This is usually caused by ice build up on the evaporator coils as a result of either a defrost circuit problem or a slow running evaporator fan.

Thanks for choosing FixYa,
Kelly

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