I was able to remove the motor module by pressing together the two tabs that held the left arm of the shut off bar to the motor module. I purchased a new KitchenAid motor module (substituted a part by the factory). I replaced the motor module and I now have ice making again. The only difference though is that with the new motor module, the on position with the shut off arm is know longer in a 3 o'clock position but more a 5 o'clock position.
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My name is Peter. I am a retired field service refrigeration technician.
Lets run a check on your ice maker:
1.) Remove the plastic front cover on the ice maker. Do not unplug your unit and do not remove the ice maker. Having removed the cover you will see a white gear with a plastic shaft in the center.
2.) On the right is a metal wire arm for turning the ice maker on and off. Put the arm in the down position and then lift it up until it locks in place. Did it lock? If not reinsert the wire end into the back of the motor module. The motor module is the assembly with the plastic gear.
3.) Lets cycle your ice maker. On the front of the ice maker there are 2 holes at the 5:00 position off of the dial they are marked 'T' & 'H'. With a short length of about 12 gauge wire, strip about 1" off each end. What you are going to do is put on end into the 'T' hole and the other end into the 'H' hole. A few seconds after the dial starts to rotate remove the jumper. Observe the complete cycle.
Does it fill with water?
4.) Remove the ice maker. There is 1 screw on the bottom - completely remove. There are 2 screws on the top. These are hangers. Back off the screws so you can lift the ice maker up and away from the wall. With a small screw driver wedge it into the wire harness connector to release.
5.) Remove the 3 retaining screws and disconnect the control arm. Inspect the subassembly for burn marks or broken plastic parts.
6.) You may have a bad thermostat. The thermostat is located between the ice maker module assembly and the cast steel ice cube mold. This sensor tells the motor module that the water is frozen. Then the motor module tells the heater which is on the bottom of the
mold, that the water is frozen and for the heater to turn on. Then the module tells the motor to rotate the harvesting fingers. Maybe a bad heater? Maybe the motor module is bad? Parts are available for your ice maker unit.
My name is Peter. I am a retired field service refrigeration technician.
I do not know what type of ice maker you have. Some have wire arms on the side, some have a downward plastic curved arm and some have a paddle arm on the side.
Some ice makers when they harvest have a plastic ice mold that rotate and flex, others have a little heater that heats the mold then activates finger arms to rotate and sweep the cubes from the mold.
Bad Sensor? All ice makers have temperature sensors. The sensor activates the harvesting of ice cubes when it senses the cubes are frozen. On some plastic ice cube molds it is a white wire on the bottom of the mold. On the cast steel molds the sensor is in contact with the mold at the front end.
Bad Motor Module? All ice makers have a motor module. The module has a control board and plastic gearing for the motor with in the module. The motor module is the assembly in front of the ice maker. The motor module tells the water valve when & how much water to fill the mold. It tells the mold heater, on the cast steel molds when to turn on after it reads the temperature sensor and then it tells the motor when to start rotation.
Not all ice makers can be repaired. Most are solid state.
The ice maker with the cast steel mold can be repaired. Remove the ice maker - Unscrew the one screw under the ice maker. Loosen the 2 screws on top so you can lift up and remove the ice maker from the wall. With a small screw driver wedge in the wire harness connector to free the icemaker. Pop the front cover off (No screws). Unscrew the 3 screws on the motor module and remove. This part is replaceable. Inspect for Burn marks and broken gearing. Unscrew the 2 screws to the heater and mold assembly to access the sensor - this is replaceable. There is no way to test this sensor.
most likely you need a new ice maker,one thing that could do this is the white arms that spin around when dumping the ice,sometimes one of the arms bend and jam the ice maker and you'll hear that knocking soundthe arm gets bent,the ice cube gets stuck because the arm can't push it out,,it stops the motor from spinning through it's full cycle and damages it but this is just a guess from something i've seen happen but most likely you need a new ice maker,one other i've seen is the metal arm that you can lift up to shut off the ice maker gets knocked out of the hole it slides into.if you pop off the white cover and get a jumper wire and stick it into the h and t holes you can jump start the ice maker.http://appliantology.org/gallery/image/659-manual-harvest-on-a-whirlpool-modular-ice-maker/
put the metal arm down to turn it on or pop off the cover and with a jumper wire stick it into the T and H,the ice maker motor should start to run,pull out the wire after 20 seconds.if it doesn't start you have a bad ice maker.
The internal part that is supposed to relases the control arm when the icemaker is harvestiing a cycle is hanging up and the icemaker itself or motor board would need to be replaced...all that is really needed would be the motor module and its less expensive the part numbers are
ENTIRE ICEMAKER 4317943
depending on which one ya decide to replace (the entire icemaker or just the module) it can be purchased at your local appliance parts store or online at searspartsdirect.com repairclinic.com apdepot.com apwagner.com partselect.com
Hi, Reach in and see if you can feel ant ice laying on top of the ice maker fingers that might be jamming the ice maker. The motor making a noise is why I suggest this. If you can remove the ice maker and look, it would be better. Another option is to pop the ice maker head cover off and see if the drive wheel is trying to turn or maybe even broke.
Please let me know what you find so I can assist you further.
Sounds as if your water valve is letting too much water in and too big of ice cubes won't let the rake strip out the ice. Look and see if the ice in the tray is up to the round arm with the fingers. If it is then the water valve needs to be replaced but you will need to get that ice outta there. Take the ice maker down by removing the 2 screws holding it above the tray. Sometimes there is one under the tray as well. Unplug the ice maker and run hot water over the tray keeping the water away from the electronic part. This will release the ice and then reinstall the ice maker.
Another possible problem is the motor module may be broken. Pull the white cover off the front of the ice maker. This will take a little elbow grease. When you access the module (You will see a white dial about as big as a half dollar) see if right in the center of that dial one of the two prongs holding that dial is broken. If you pull on it a bit and it comes off then you are sure that your module is bad. To replace it...remove the three Phillips head screws holding it on. The shut off arm will also be attached...just pull it out with a good tug. Pull the module straight out and replace the module. When replacing the module, you may need to rotate the arm in the ice maker with the fingers on it to fit in the slot in the center of the module. You should have ice within two hours.
if you will remove the front plastic cover on the icemaker take a look at the drive gear. see if the 2 center pins are still present this is a common problem one of the pins will break off causing the gear to pull loose and loose electrical contact for the icemaker motor. replacing the motor module partnumber 8201515 will fix your icemaker thanks for using FixYa Peyton
you can take out the screws that hold the ice maker to the freezer wall unplug the ice maker take off the front cover remove the four screws holding the motor module which is brown take that off and reattach the shutoff bail arm and reassemble. their is a gold forked metalpiece in there the bail arm has to be in that fork .or you can replace the ice maker