Question about Spectra Pelco Spectra Iv Sd4cbw-smw-3 Ptz Dome 23x Dn Surface

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I have a pelco spectra 4 camera hook into my company's entranet and I have a KBD300A controler the camera is also conected to a monitor just for the camera by a coax cable. The camera worked ok through the coax but it was not working very well on the plant network, one of the other electrican decided to try to go to an older software update because we started having problems after he did an update,when he did this it locked up the camera so even the controller does not work it just pointed down and gave us a configure failed note along with the camera specs on the screen. It still has a live picture but when we try to redownload the original software it is unable to find the camera even when hooked directly to the camera.Is there any way to do some kind of a reset to this thing to maybe start over or what should i try next? and i did try pulling the power and that did noting.

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