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My xbox is flashing 3 red lights, and i did the error code and it gives me the error code 0102 that is an unknown error. i would like to know how am i able to fix this?

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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Cameron07
  • 110 Answers

SOURCE: ROL??

Microsoft has extended ANYONES system for another 3 years for anyone that experiences the "3 Red Lights Of Death"

More info on the flashing lights:
http://support.microsoft.com/kb/907534?sd=xbox

What you need to do:
Call 1800-4myxbox go through the process.
Once connected to a rep tell them your problem, give them your Xbox Serial number they will ship you out a box, you will put your xbox into the box, then you will ship it to them and they will replace your current 260 console with a brand new one!

Posted on Oct 16, 2007

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scanner077
  • 52 Answers

SOURCE: red ring of light 0102

Hi!

0102 Error in the "Digital Backbone" (CPU/GPU/RAM) is usually caused by a cold solder joint between the GPU and the mainboard.

There are two theories to fixing this. One deals with the "X" clamps that hold down the chips. The other involves re-Heating the chips. DO NOT attempt either of these if your console is still under warranty. If your console is still under warranty return it to the store where it was purchased or call Microsoft to have it replaced.

For detailed information on how to replace the X-clamp, follow this link:

http://forums.xbox-scene.com/index.php?showtopic=595746



Have fun!

*Your vote is highly appreciated. Thanks in advance!

Posted on Jan 10, 2009

  • 10 Answers

SOURCE: 3 Red lights, Error Code 0102 Now its 0020, PLEASE HELP!!!

get your money back. and buy a new one

Posted on Aug 28, 2009

  • 154 Answers

SOURCE: Xbox 360 has 3ROD w/error code 0020. It used to be 0102

Open your Xbox again, remove the motherboard and take off the heat sinks.

Clean the heat sink compound off of the the CPU, GPU, and both heat sinks using 91% alcohol. The CPU & GPU should be as shiney as a mirror when your finished.

The next step is to apply Artic Silver 5 Thermal compound to both processors using just enough to cover the processors, then put your system back together again and give it a try.

If it still doesn't work you may want to try to find someone who knows how to do a reflow. If you go this route, becareful who you choose. Ask for referrals and most importantly, ask for a picture of the equipment they will use to "attempt" to fix your Xbox.

If you get a picture of a standard Heat Gun... find someone else.

Be aware that even after a reflow, your Xbox is still subject to failure again. Microsoft can't even fix them permanently.

You're already familiar with opening your Xbox and taking it apart so you may want to consider learning how to do a reflow yourself.

There's also the option of buying a new Xbox but there's a good chance you'll still be facing another failure in the future. the difference will be that the new Xbox will be covered under warranty for a period of time depending on the problem.

I've heard that new consoles with a Jasper cpu tend to be more reliable but I've not seen any scientific data to back up this claim.

Good luck, I'm in the same boat with 2 broken and have decided to buy a reflow station to repair my own instead of paying Microsoft.

If you think this information is helpful to you, please take a few minutes to rate this reply.

Posted on Aug 29, 2009

Testimonial: "Thanks, I have everything I need too fix it lol. I just want to sell this one so I can get a better one. Mine is a older release one. Thanks lol."

perpetually
  • 360 Answers

SOURCE: My xbox 360 just started with 3 red rings and is

The Red Ring of Death. While there are fixes all over the net on using things like a blow dryer to fix it, I suggest you turn it in for warranty work. Microsoft in the past year extended its regular warranty to 3 years, so you should be covered still.

Posted on Sep 18, 2009

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1 Answer

My xbox has 3 flashing red lights on front. What does this mean


It means your system has the dreaded RROD Or Red Ring Of Death,

If you turn the system on and hold the sync button and then hit the eject button, You can find its code you will have to do it 4 times, 1 light means 1 2 lights means 2 3 Means 3 and 4 lights means 0.

You can usually get a code like 0020 0102 and so on, below is a link that will tell you what each error code means,

also look at the back of your system locate the manufacture date, If it's within 3 years of that date don't open the system call microsoft and have them fix it for free.

http://llamma.com/xbox360/repair/Xbox-360-error-codes.htm

Sep 10, 2010 | Microsoft Xbox 360 Console

1 Answer

Xbox 360 elite console has a 0102 error code with 3 flashing red lights


its the red ring of death send it in to microsoft and they should be able to repair it for free

Jan 13, 2010 | Microsoft Xbox 360 Elite Console - Black

1 Answer

3 red rings


Over on another forum they listed how to decipher what your Xbox360 is trying to tell you when you get the three rings of light. There is a code that will flash if you hold down the "Synch" button (White button near the memory slot) and press the DVD Eject button. You will notice the quadrant of lights illuminate and each time you press the eject button you will get a different code.

It breaks down to this:

All four lights illuminate = 0
One Light = 1
Two Lights = 2
Three Lights = 3

Example:

Turn on your "dead" xbox. Wait for the 3 red lights. Once you get them hold the "Synch" button and the eject button down simultaniously. All four lights flash. (0) Press the eject button again and only one light (1) press again and all four light up (0) press again and two lights (2). Error code is 0102. compare this code to the table below to find out what is wrong with your X360. Is it overheating? Power Cord? Hardware?

The Code I got is 0102 which means the computer does not know the problem as it is not hardware or heating or anything like that. Could be dust, loose solder or static! I use a can of compressed air and my X360 IS BACK!!!!!! I do not know for how long but I played last night for several hours and had not one Hiccup. This after a whole week of the dreaded RINGS OF DEATH!!

Dec 02, 2009 | Microsoft Xbox 360 Console

1 Answer

I too scratched my motherboard...around the area where one of the


The specific type of hardware failure can be determined by a "hidden" error code
Turn the xbox 360 on, and wait till the 3 red lights are flashing.
Press and hold the sync up button (the small white one), while holding that button press the eject button.
The LEDs will now blink the first number in the code (as described below).
Release the eject button and press it again.
The LEDs will now blink the second number of the code.
Release the eject button and press it again.
The LEDs will now blink the third number of the code.
Release the eject button and press it again.
The LEDs will now blink the forth number of the code.
Release the eject button and press it again.
The LEDs will go back to the 3 red flashing lights.
You should be able to determine the difference between the 3 flashing lights and the error code lights by the rate in which they flash.

Here is how you interpret the LEDs to get the code number:
All four lights flashing - 0
One light flashing - 1
Two Lights flashing - 2
Three lights flashing - 3

0001 power supply problem
0002 Network Interface problem
0003 Power problem could be the PSU could be the GPU/CPU, somehow the console isn't getting clean power from the power supply.
0010 over heating
0011 over heating - If you are receiving this error after disassembling your console make sure to all 8 of the heatsync screws are tightened securely to the board/heatsink holes.
0012 over heating
0013 over heating
0020 (Not yet known, possibly overheating)
0021 DVD Drive Time out - Can be caused by problems with a firmware flash. This is also speculated to sometime be caused by a problem with the southbridge chipset on the motherboard.
0022 GPU Error / GPU Overheating
0023 (not yet known)
...
0101 (not yet known)
0102 unknown error
though it's most likely GPU related literally means the console does not know what is wrong. possibly a short or cold solder joint somewhere. So far there is 1 major theory for what causes most of these errors is that the Ram, CPU, or GPU are not soldered properly to the mother board due either to poor manufacturing or excessive heat up and cool down cycles that stress, weaken and eventually break the soldered connection.
There are two theories to fixing this one deals with the "X" clamps that hold down the chips. The other involves re-Heating the chips. DO NOT attempt either of these if your console is still under warranty. If your console is still under warranty return it to the store where it was purchased or call MS to have it replaced. I have also heard of limited success by simply switching the AV cable from "HDTV" mode to "TV" mode.
0103 CPU Error/ CPU Overheating - see solution for error 0102
0110 Memory Error / Memory Overheating - see solution for error 0102
...
0200 (not yet known)
...
1000 (not yet known)
1001 (not yet known)
1002 (not yet known)
1003 Hard Drive Error... It could be a problem with the Hard Drive itself or a problem with the internal connection to the hard drive, Try removing the hard drive and playing without it
1010 Hard Drive Error, Can be caused buy a corrupt or missing eProm.
1011 (not yet known)
1012 (not yet known)
1013 (not yet known) possibly a dashboard update error
1020 (not yet known)
1021 (not yet known)
1022 AV cable error... There is a problem with the AV cable, try using a different AV cable. (could also be a problem with the encoder chip)
1023 DVD drive not connected, connect DVD drive to boot
1030 (not yet known)
1031 (not yet known)
1032 (not yet known)
1033 (not yet known)
...
1444 and up There is no "4" in the error codes four lights is a "0" go back and check your code again.

Sep 24, 2009 | Microsoft Xbox 360 Console

1 Answer

3 flashing red lights


This is called the 3 rings of death and is well known amongst xbox users. including me... Ive had 1 xbox replaced because of it. Try the following to diagnose the issue. All four lights illuminate = 0
One Light = 1
Two Lights = 2
Three Lights = 3

Example:

Turn on your "dead" xbox. Wait for the 3 red lights. Once you get them hold the "Synch" (for the wireless remote) button and the eject button down simultaniously. All four lights flash. (0) Press the eject button again and only one light (1) press again and all four light up (0) press again and two lights (2). Error code is 0102. compare this code to the table below to find out what is wrong with your X360. Is it overheating? Power Cord? Hardware? what ever the code is refer to this list for the reason it is flashing...

The Code he got was 0102 which means the computer does not know the problem as it is not hardware or heating or anything like that. Could be dust, loose solder or static! He used a can of compressed air and his X360 IS BACK!!!!!! He did not know for how long but he played several hours after and had not one Hiccup. This after a whole week of the dreaded RINGS OF DEATH!!

after you diagnoe the code get back to me and ill tell you the problem and how to fix it.

Oct 24, 2008 | Microsoft Xbox 360 Console

2 Answers

X box 360 error????


I cant get into xbox live my ip address works but xbox live doesnt

Sep 29, 2008 | Microsoft Xbox 360 Console

3 Answers

Three flashing red lights


this means your system is not properly conected also on yor video conponent check to see if its set on tv or hd mess around with it

Jan 03, 2008 | Microsoft Xbox 360 Console

3 Answers

ROL??


if you have 4 flashing red segments, then it's a graphic VGA lead problem, 3 flashing segments means a hardware failure.

 

If you are continually getting problems, return it to your retailer for an exchange as Microsoft guarantee the 360 for 12 months on hardware failure.

Oct 15, 2007 | Microsoft Xbox 360 Console

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