Question about Xerox WorkCentre Pro 416SI All-In-One Laser Printer

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Workcentre pro 416 S instructions didnt come with new drum replace drum message stays on and it wont allow us to do anything no buttons will work it's in "lockdown" Help?

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  • alangrant18 Mar 19, 2011

    go online where to get the download, i have looked everywhere

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On this 416 copier, the machine has a side door, with a plunger on it. Most times the operators close the door using one hand. When this happens the door bends and causes the plunger not to fit correctly when the door is closed and breaks the plunger mounts. If one can reinstall the plunger successfully, the new drum unit should work. This is because the plunger is pushing in the mechanical components on the drum unit when the door is closed; satisfying conditions the door is properly closed.

These levers are for safety reasons, to protect the expensive drum unit, safety for the operator, opening and closing of the right door, and the operation of the copier.

For one to remove the cover from the drum, one would need to understand what they are doing before removing the cover. It can be done, but it is not recommended.If the machine stays and says enter new drum, the drum unit may not be good.

In the end, best to place a service calls and let the service representative service the machine.


Posted on Feb 11, 2014

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YOu can go online and type in the make and model and they should be able to download the instructions for you

Posted on Mar 19, 2011

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1 Answer

My workcentre pro 416 is printing all copies as all black.


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I had that happen before. It turns out the refilled toner cartridge I was using was the problem. When I bought the cartridge I thought I was getting a new one. They were refills. You may want to try another cartridge if you have one.
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MY xerox work center pro copier 416 works well while photocopying,but i need a driver to operate from my PC


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1 Answer

Need to reset replace drum message on Xerox Workcentre Pro 416


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1 Answer

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1 Answer

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When you open the right side door, look toward the back, about 4 inches above the drum. You will see a pin about 1.8th of an inch in diameter. It is spring loaded but is most likely stuck in. Just pull it out gently and it should slide out, releasing the drum shutter, that should allow you to remove the drum wheh you depress the handle.
That is the most common reason that drum will stick.

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2 Answers

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Just sendig this to get your message off the baord. I sent you the most likely problem.
I will add you may want to see if the pin assembly is broken. You can clean that shafe and lubricate it.

Dec 30, 2008 | Xerox WorkCentre Pro 416DC Copier

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