Question about Western Digital Elements powered by WD 320 GB External USB (WDE1U3200N) Hard Drive

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External hard drive not connecting to pc - Western Digital Elements powered by WD 320 GB External USB (WDE1U3200N) Hard Drive

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When you connect the external HD to the PC it should automatically do a search and you should be able to see in in MY Computer. Try moving the USB cable to another USB port. Maybe the port is bad. Finally, just review all the install steps to make sure you never overlooked a detail.

Posted on Mar 19, 2011

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If the external hard drive has been formatted on a PC in NTFS file format then the MAC cannot read data off this hard drive.
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Good Day Anantsharma8!

If your PC and Laptop can not detect your external hard drive, I do suggest you check its usb cable. A substitute cable will confirm if your current usb cable is faulty or has an open wire.

Most common reason why the external hard drive is not recognize by PC or Laptop is due to loose connection of the hard disk inside the connectors of the enclosure.

Anantsharma8, if you have a small precision screw, I recommend you open the enclosure of the external hard drive. Remove the front face where usb and power plug connects, then slide it out to expose the hard disk also. You will see two connectors. These are the ones that always loosen. Please disconnect both the connectors and then connect it again properly. Put the hard disk back, close the enclosure and try to connect again with your PC or laptop via usb cable.




Good Luck! I hope that it will soon recognize your external hard drive.

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Hi there,

This is because there is a connection problem between the external drive and the computer. If you have changed cables to no avail, you can open the casing of the external drive where you will find the hard disk inside. Unplug the two cables connected to the harddisk and replug it after a minute. Then try again. If it still does not work, then you need to buy just a usb enclosure and plug the harddisk there to be able to use it again.

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Check your BIOS > StartUp sequence
Maybe the USB boot option has much higher priority that HDD boot. Try exchanging their priority and then reboot, with your external HD connected to pc.

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You need to first narrow down the problem to either your PC or the external hard drive. Do you have access to any other PCs you could try connecting your hard drive to? (think friends, family, public PCs, etc)

If the hard drive works on other PCs, we know it isn't a problem with the hard drive.

If it turns out that the hard drive is fine and the PC is the problem, I would suggest going in to Device Manager and uninstalling everything USB related. Once you have done this, either reboot your PC or right-click inside device manager and "scan for new hardware". All of your USB related devices should reload their drivers automatically. You may want to try this both with and without the usb drive connected.

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what do using to connect the external hard drive.
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