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It has stopped printing and shows a printer that is a unknown device

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I have found that uninstalling it and then clicking on the add printer icon from the control panel will located your printer and reinstall the drivers. Often times it will then direct you to the website to download all the other applications.

Posted on Mar 19, 2011

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I have a dell p513w printer, and recently it stop printing color copies. I have replaced black and color ink, cleaned and deep cleaned pinhead.


You said the device will not "print" color copies. Have you tried to make a copy of something in color?
Recommend printing out a demo page that should show all colors listed, also do a print head alignment that would show the colors too.

Mar 16, 2014 | Dell V313w AllInOne InkJet Printer

1 Answer

2600 series all-in-one series stopped printing


Could you please confirm if your printer is visible from "Devices and Printers" and definately not greyed out? If you send something to the printer does it sit in the print queue? If so what status does the document have?

Jun 08, 2012 | Lexmark X2690 All-In-One InkJet Printer

1 Answer

Printer comes up as category: unknown


Disconnect the USB cable..
Open the device manager...
Plug in the USB cable
see if you get the entry USB Printing Support under the menu
Universal serial Bus
if you don't see it replace the USb cable and try
On the Menu click on VIEW >>> Show hidden devices >>> try to find the USB print support
or the printers entry...
if you see it in some other category install the softwares
through the CD or get the drivers online through HP.com/support
it will work
if that does not work install the generic drivers
I.e open Printers&Faxes(XP), Devices&Printers(7)
click on add a printer
install a local printer
select the port as USB port
and follow the instructions
it will definetley recognize your printer
Happy Printing.....

Mar 04, 2011 | HP Officejet 6300

1 Answer

I have installed my lexmark printer but when i try to print the computer says unknown device detected


You go your control panel and select your printer icon Double click this icon. Left side have (Add Printer) option & than add your printer. Or go to you control panel just click add hardware icon, after you select your printer icon & after your Printer model. After you show your CD device.

Aug 12, 2010 | Lexmark X2600 InkJet Printer

2 Answers

Cannot print from computer. printer will print test pages, though


How the printer is connected to PC Via USB or using Network Cable. If it is connected Netwrok cable than printer configuration page and on netwrok configuration there will be IP Address if this is valid IP Address than reinstall drivers and upgrade the Firmware of the printer.

If Printer is connected USB than try different USB Cable and try different USB Port on the computer
If USB port on the computer is working fine and check in Device Manager if the printer has detected as unknown device or not detected at all.
If detected as unknown device than reinstall printer driver if not detected at all than USB Port on the printer is faulty you need to set up hardware repair of the printer.

Oct 16, 2009 | HP Color LaserJet 3500 Printer

2 Answers

Unknown Device


You have install printer driver first...

Dec 05, 2008 | Computers & Internet

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