Question about HP Office Equipment & Supplies

1 Answer

My HP C5280 Printer has an error message "carriage stall". None of the suggestions made on the website have worked. Seems to be in a continuous loop. How can I get a hardware reset or local service? (Oxfordshire)

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • HP Master
  • 1,591 Answers

A carriage stall either means the carriage cannot move, or the printer THINKS the carriage isn't moving.
Most HP printers use a calibration strip to tell where the carriage is, and if that breaks, there's nothing you can do about the carriage stall message, the unit has to be serviced or replaced!
Here's a quick test though.disconnect the power from the unit. Reconnect the power, and while the whirring and so forth is going on, disconnect the power again.
See if you can move the carriage (the part with the printheads) all the way left, and all the way right.
if it sticks, find out what's obstructing it, because that's the problem.
If you CAN move it all the way left and right, chances are that calibration strip is broken.

Posted on Mar 19, 2011

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Continuous c5280 "carriage jam" error message


If you already followed these instructions, the last thing to do is to service the printer. I don't know of any self-fix options for this printer. It's worth validating that you've already completed these steps as described.

Carriage Jam or Carriage Blocked Message Displays on the All in One

Apr 21, 2014 | HP Photosmart C5280 Printer

4 Answers

I have a HP Photosmart C4280 al--in-one printer. This morning it refused to copy a document. It also refuses to print. Always there is a message "carriage jam. Press OK". This does not cure the...


The Carriage Jam error message displays on the control panel display. The print carriage, which holds the ink cartridges, stalls against the left side of the printer. A paper jam might have occurred previously.

Sep 02, 2008 | HP Office Equipment & Supplies

1 Answer

Get message refer to print documentation on hp c5280 printer


Hi
Have you tried cleaning the cartridge contacts & printer carriage contacts?
  • Clean the cartridge contacts.
  • Clean the contacts in the carriage.
  • Other wise Follow Us For
    HP Printer Support

Sep 29, 2012 | HEWLETT-PACKARD PhotoSmart C5280 Printer...

2 Answers

I received a new printer today, I installed the software and ready to test print page. I get error message that the carriage is stalled. I found a procedure on HP web site that to fix problem, but it...


The printer may be faulty. I suggest you return it to the supplier to have it fixed or replaced under warranty. If you try to fix it yourself you may void your warranty.

Jul 14, 2011 | HP H470 InkJet Photo Printer

2 Answers

HP PSC 2355 try to print a document and receive an error "Print cartridge carriage is stalled " "Open door, clear carriage jam, and then press OK to continue." I tried this and there is...


Hello,
This can be said as a bit complicated problem. This problem is exhibited by the printer when the cartridge carriage mechanism is getting stuck at some end. I should advice that you make sure that the SS ( Service Station ) of the printer is not jammed / clogged. If yes, try cleaning it. It is also caused when the motor is malfunctions and tries to move the carriage beyond the path that it should go.
It is best recommended that you consult an authorized HP Service person for the solution of this issue.
Thank you.

Mar 06, 2011 | HP PSC 2355 All-In-One InkJet Printer

2 Answers

We had a paper jam in our HP Photosmart C5280 Al-in-One printer. Error message in window reads: Carriage jam! Open door, clear carriage jam, and then pres OK to continue We opened door and even...


after closing the cover and removing the jammed papaer does it still says "paper or carriage jam"????

if it still prompts you that theres a jam and you've already removed it, try to turn off the printer, disconnect from its connections (pc and ivr or ups or wherever its connected) wait for like 5-10 sec then connect it again...

hope this resolves ur prob...

ive experience it to with my hp j3500 all in one... a paper jam, this is what i did and i think it worked for me... hope it do to your printer.. ciao!

Sep 10, 2009 | HP Photosmart C5280 Printer

2 Answers

Message says carriage is stalled


Hi,

Please Click Here and follow the instructions on the document to resolve this issue.

May 26, 2009 | HP DeskJet F380 All-In-One Printer

3 Answers

HP Business Jet 2800 stall error message


See http://fixyourownprinter.com/forums/inkjet/42029
"Carriage Stall or Jam" by Stephen
Clean encoder strip with clean water, clean rod with denatured alchol you can get at Home Depot and lube with Synthetic Lubricant that you can purchase at a gun shop for about $4.

Mar 12, 2009 | HP Business InkJet 2800 Printer

1 Answer

Carriage jam


Did you try shutting it off, unplugging it from the wall and your computer for at least 1 minute then restarting it ?

Jan 21, 2009 | HP Photosmart C5280 Printer

Not finding what you are looking for?
Office Equipment & Supplies Logo

Related Topics:

140 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

Seeker5211
Seeker5211

Level 3 Expert

1089 Answers

kakima

Level 3 Expert

102366 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...