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Canon 880IS -- lense is stuck open. tried several options. wanted to try a hard reset to see if that might help??

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Fixing a Lens Error on a Digital Camera


This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include "E18 lens error", or "lens error, restart camera". Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.

The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous interiors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many cameras, and NEVER use a case for this very reason.

A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.

Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.

The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired:

Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.

Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.

Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particles that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.

Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.

Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in "no heat" setting, or sucking the gaps with a vacuum (careful with this one).

Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.

Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.

Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.

Posted on Mar 19, 2011

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I have a Dell axim x5 and it is stuck on a blue screen with the Dell logo. I have tried a maste reset like hold the power botton and the reset for 2 sec but after that i get a screen with the option clear...


Perform a Reset

Soft Reset
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I have a canon powershot sx100 IS the lens is


Here is a site that discusses things you can try to fix this for free. They do a much better job than I could, and they let you know the risks and steps to take, in order. Try this first, you might get lucky- they say 50% of stuck lenses or lens errors can be fixed.
http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html
Don't worry, this is a huge problem with extendable lenses, due to their construction with small, plastic gears that are easy to break with a bump or fall, or obstruction while extending.

Apr 18, 2010 | Canon PowerShot SX100 IS Digital Camera

1 Answer

Camera powered on, lenses extended, then got an E18 error message. Won't take pics, lenses won't retract. Tried charging battery, no difference. Powers up, powers off, that's it.


Canon E18 error happens when the lens gets stuck while trying to extend.

There is a step-by-step tutorial (with pictures) for fixing this yourself on this website, which is too long to re-post here.

You can also try tapping the USB port lightly against a hard surface, and using compressed air to blow out the area between the camera body and the lens turret.

If you can't fix it yourself and decide to send the camera back for repair, be warned that Canon has horrible customer support and response time. You might want to consider replacing the camera instead.

Oct 25, 2009 | Canon PowerShot S410 / IXUS 430 Digital...

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"lense error, restart camera"


on the camera bottom by the battery theres is a little niddle size reset button press it wit niddle when camera is on then it will restart to factory setting you can try more then ones pushing it.please leave comment,vote,note.thankyou

Sep 13, 2009 | Canon PowerShot A470 Digital Camera

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Automatic lens cover will not open.


please try resetting your camera to the factory settings..the procedure to reset is found in the instruction manual as well as in the cd that came along with your device. thank you for using fix ya

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Lebs makes clicking noise and sometimes sticks


dear terry your problem seems to be with the lense barrel  probably has the camera fallen on the lense or while the lense was out did someone try to push it in  the lense drive mechanism consist of plastic parts which can take a certain amt of external shock possibily the drive mechanism must have got disturbed so hence you are facing this issue it has to be opened by a qualified engineer who knows his job to sought this out

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Camera lense/power


The following blog outlines some repair options for a lens error. They won't work for all cases, but they're worth a try if the camera's no longer under warranty:

http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

May 18, 2008 | Canon PowerShot A510 Digital Camera

1 Answer

Lense will not close properly


A stuck lens cover is a fairly common problem, but it is normally easy to fix. A single grain of sand jamming the cover mechanism is normally the culprit, and you want to try to dislodge it: 1) Try blowing lots of compressed air around the lens cover to clean the mechanism. Or use a hair dryer for a few seconds (don't want to heat up the camera). Use no heat mode if possible. 2) Slide a thin strip of paper between the lens cover shutters and the outer support ring. Work it around 360 degres to clear out any debris that may be in there. 3) With the lens barrel extended and pointed downward, tap the lens barrel with a pencil while you extend and retract the lens by powering the camera on and off. Repeat the above three steps several times. If repeated tries don't work (keeping in mind that it usually does), it then may be necessary to open the lens barrel to access the lens cover mechanism.

You can open the lens barrel up to fiix the covers, but only as a very last resort. The above procedures normally work if you try them enough. But for those particularly nasty stuck mechanisms, here's an example repair on a Canon Powershot A400 (do this at your own risk, and it will void your warranty):

http://camerarepair.blogspot.com/2007/11/repair-of-stuck-lens-covers.html

Apr 25, 2008 | Canon PowerShot A70 Digital Camera

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Lense Cover Stuck


Try blowing lots of compressed air around the open lens shutter to clean the mechanism. Or use a hair dryer for a few seconds (don't want to heat up the camera). Also with the lens barrel extended and pointed downward, tap the lens barrel with a pencil while you extend and retract the lens by powering the camera on and off. A grain of sand in the mechanism is usually the culprit, and you want to try to dislodge it.

You can open it up, but only as a very last resort. The above procedures usually work if you try them enough. But for those particularly nasty stuck mechanisms, here's an example repair on a Canon Powershot A400 (do this at your own risk, and be aware this will void your warranty):

http://camerarepair.blogspot.com/2007/11/repair-of-stuck-lens-covers.html

Oct 01, 2007 | Canon PowerShot SD750 / IXUS 75 Digital...

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