Question about KitchenAid KBNU367TSS Gas All-in-One Grill / Smoker

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I have a KBNU367TSS and I am having problems with 3 of the 4 ignitors. Two of them will not work at all and one of them gets red but not hot enough to ignite the gas. The rear burner ignitor works fine. The cost for each new ignitor from Kitchenaid is like $90.00 each. Anyone know what the problem is or where I can find the part for less money. Can this problem be fixed without replacing the ignitor? Any help would be appreciated.

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One problem with glo plug ignitions is the loss of voltage across the glo plug. Each glo plug has to have the correct amount of current to get hot enough to light the gas. If the current is to low, the plug will glow, but not light the gas. You have to open the grill up and check the wiring, etc for shorts, bare spots in the wires insulation, etc.

Posted on Mar 20, 2011


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My name is Peter. I am a retired field service appliance technician.

You have not provided a model number so I do not know if you have an electric or gas dryer. Your model number may be on a label when you open the door.

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If your unit has a separate gas valve for the oven burner, that would be my first guess. But I would also check to make sure that the thermocoupler was not corroded, coated or defective.

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If your ignitor is getting white hot it is hot enough if it just get's red hot it may be low voltage. If this is not the problem than it has to be something keeping the gas from getting to the ignitor. If the ignitor is steaming then you may have a deeper problem with sweat on the exchanger wich may mean a venting problem. But the end result of this would be rusted or burnt burners and you will need to pull them and check to make sure they are letting gas flow correctly. Good luck.

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your ignitor could be going out. the ignitor has to get hot enough in order for the gas to turn on and heat your oven. if your ignitor is going out, sometimes it doesn't glow hot enough for the gas to turn on, or it could be that is takes longer than normal to get hot enough to turn the gas on. I would replace the ignitor and that should solve the problem. Joe

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The ignitor should be almost a white hot color very bright . If it is orange or kinda reddish, the ignitor probably isn't getting hot enough to open the saftey valve. you could check the amp draw on ignitor , but most of the time if the ignitor isn't glowing bright almost white , that is probably the problem, besides that if and only if ignitor was good then i would look at the saftey valve. My money is on the ignitor.:)

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The control sends voltage down to the ignitor, the ignitor glows red, when and if the ignitor gets hot enough it opens the gas valsve to let gas in which is then lit by the ignitor.

If ignitor glows either the ignitor is bad or the oven valve

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In most cases it is the ignitor which is the cheapest of the three parts

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