Question about DeLonghi ESAM3500 Espresso Machine & Coffee Maker

2 Answers

The display panel says-general alarm and there is no meaning or soltion for this problem in the manual

Posted by on

  • 1 more comment 
  • rttayloreed Mar 19, 2011

    thank you for your help but unfortunately the machine did not turn off in its usual manner so the infuser is stuck up and wont come down so that you can remove it to clean it do yoy know how to fix this?

  • rttayloreed Mar 19, 2011

    the infuser is stuck up because the machine did not shut down properely how do i remove it to clean it?

  • rttayloreed Mar 19, 2011

    the infuser is stuck up because the machine did not shut down properely how do i remove it to clean it?

×

2 Answers

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Guru:

    An expert who has written 7 tips or uploaded 3 video tips

  • Master
  • 767 Answers

According to DeLonghi, this error will occur when the machine is very dirty inside. I suggest you give it a good clean and then afterwards reboot the device.

Posted on Mar 19, 2011

  • Jean-Pierre Damstra
    Jean-Pierre Damstra Mar 19, 2011

    It needs to run a self-diagnostics test.

  • Jean-Pierre Damstra
    Jean-Pierre Damstra Mar 19, 2011

    I have found the manual, you can get it here. According to it on page 41, if the LCD displays this message then it is infact dirty inside. If after you clean it all out, reboot and still get this message then you will need to contact customer services.

×

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 1,940 Answers

The General Alarm means the inside of the appliance is very dirty. Once cleaned, if 'General Alarm!' continues to display, you are advised to contact a service company. Disassemble the machine, making sure to clean every part of it, and put it back together. Plug the machine back in and let it run through it's self-diagnosis procedure.

Cleaning the coffee maker
The following parts of the appliance must be cleaned regularly:
- coffee grounds container
- drip tray
- water tank
- coffee spouts and hot water nozzle
- pre-ground coffee feed funnel
- inside the machine, accessible after opening the service door
- infuser
- milk container
- control panel

Follow the Cleaning and Maintenance procedures in the Instruction Manual for your device here:
http://www.delonghi.com.au/support/instruction_manuals/EAM3500_im.pdf

  • Do not use solvents, abrasive detergents or alcohol to clean the coffee maker. With De'Longhi superautomatic coffee makers, you need not use chemical products to clean the machine. The descaler recommended by De'Longhi is made from natural and completely biodegradable substances.
  • None of the components of the appliance can be washed in a dishwasher with the exception of the milk container.
  • Do not use metal objects to remove encrustations or coffee deposits as they could scratch metal or plastic surfaces.
If the problem persists, you will need to contact the place where you purchased the machine to see if you can return it for replacement, or contact DeLonghi to see if they can help you out:
http://www.delonghiusa.com/index.php?texts&pid=3

Posted on Mar 19, 2011

×

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

E70 and E90 error code on intex pure spa pump... what do these mean and how do I fix it?


If alarm code E90 is displayed on the control panel, it means no water is flowing through the system. Check with Intex for a repair manual ( On line and google..)

Feb 25, 2016 | Intex Pool & Spa

1 Answer

How to set and remove alarm set


Turning on/off the alarms

To turn alarm 1 on/off, follow these steps:
  1. Turn the system off
  2. On the radio, repeatedly press the Alarm Mode button until the desired alarm mode indicator below "Alarm" is displayed. The music note indicates radio and the sound waves indicate the alarm tone. If no icons appear on the display, that means the alarm is turned off
wr_alarm_set_icon_both.gif Radio and tone
wr_alarm_set_icon_radio.gif
Radio only
wr_alarm_set_icon_tone.gif
Tone only
wr_alarm_set_icon_none.gif
Alarm off
To turn alarm 2 on/off, follow these steps:
  1. Turn the system off
  2. On the radio, press and hold the Alarm Set button. "Alarm" flashes on the display
  3. While holding Alarm Set, press the Alarm Mode button once. "Alarm 2" flashes on the display
  4. Release Alarm Set, and repeatedly press Alarm Mode until the desired alarm mode indicator above "Alarm 2" is displayed. If no icons appear on the display, that means the alarm is turned off. The "Alarm 2" indicator will continue to flash on the display for 10 seconds. When the flashing stops, alarm 2 is set
wr_alarm2_set_icon_both.gif Radio and tone
wr_alarm2_set_icon_radio.gif
Radio only
wr_alarm2_set_icon_tone.gif
Tone only
wr_alarm2_set_icon_none.gif
Alarm off

Jul 20, 2014 | Bose Wave Radio

1 Answer

Lock displaying symbol


Haven't done this exact model but usually it means keypad locked (child lock) should be in the manual how to unlock. Usually hold down a couple of buttons for 5sec.( most of the time a faint lock symbol will be written between the buttons on the button panel.)

Sep 23, 2013 | General Electric WCVH6800J Front Load...

2 Answers

Screen Alert: General Alarm What does this mean


General alarm means the machine has detected a serious fault. There is a section in the instruction manual that may help. If not, read on.

Persistent "General Alarm"

This means many things. If the transmission is not stuck, check the main boiler has not burnt out (open circuit). This happens when the thermoblock labyrinth runs dry and overheats, a common problem caused by leaks, limescale, milk blockages or water filter contamination. Replacing the boiler is the only fix, a difficult and expensive process, experienced fixers (or nothing to lose) only.

Transmission
If the transmission is getting stuck there may be obstructions, the lead screw may be worn or the limit switches could be faulty. If cleaning and grease on the screw/bearings don't help then replacement is a tricky job only for confident hands. Approach with caution.

Aug 25, 2011 | DeLonghi Magnifica 3300 Espresso Machine

2 Answers

Eam3500 delonghi coffe machine


From page 21 of the owner's manual: Message: general alarm. Meaning: The inside of the appliance is very dirty. What to do: Clean the inside of the appliance thoroughly, as described in section 15. If the message is still displayed after cleaning, contact a service center.
Hope that all your machine needs is a thorough cleaning; it's not that difficult.

May 29, 2010 | DeLonghi EAM3500 Espresso Machine/Coffee...

1 Answer

I have lost the operating manual for a technika DAB 109 Radio


I HAS SAME PROBLEM BUT FOUND THE ANSWER. PRESS STANDBY AND TURN UNIT ON, THEN PRESS ALARM BUTTON, DISPLAY SHOWS ALARM 1, PRESS SELECT BUTTON DISPLAY SHOWS FM/DAB/BUZZ, PRESS LEFT/RIGHT BUTTONS TO SWITCH BETWEEN WAKE UP OPTIONS, THEN PRESS SELECT AGAIN, DISPLAY SHOWS OFF, PRESS LEFT/RIGHT BUTTON TO TOGGLE BETWEEN ON/OFF LEAVE 'ON' SHOWING, PRESS SELECT AGAIN DISPLAY WILL SHOW ALARM TIME, USE LEFT/RIGHT TO SET HOUR THEN PRERSS SELECT, USE LEFT/RIGHT TO SET MINUTES TEHM PRESS SELECT AGAIN, DISPLAY WILL NOW SHOW SMALL ALARM CLOCK IN DISPLAY WINDOW, THIS MEANS ALARM IS NOW SET.

Mar 07, 2010 | Audio Players & Recorders

1 Answer

1999 Mercedes E240 "Electric Fan" Display alarm


hi,seem it's a fluid level in level control and steering,make it sure read your owner manual pages11 up to 14,different warning lamps in your cluster,ty

Mar 31, 2009 | 1999 Mercedes-Benz E-Class

1 Answer

Alarm Code 10 - Meaning Please?


You can download the manual from this link

http://imagebank.indesitcompany.co.uk/brochures_online/pdf/Hotpoint/Laundry/HB00503_WF840_860_865_19504206802_jan05.pdf

You will need to contact the service helpline for the explanantion of the F10 display

Dec 30, 2007 | Hotpoint Ultima WF860 Front Load Washer

Not finding what you are looking for?
DeLonghi ESAM3500 Espresso Machine & Coffee Maker Logo

Related Topics:

1,380 people viewed this question

Ask a Question

Usually answered in minutes!

Top DeLonghi Coffee Makers & Espresso Machines Experts

kakima

Level 3 Expert

102366 Answers

Henry  Thomas
Henry Thomas

Level 3 Expert

1074 Answers

Shehu Pro
Shehu Pro

Level 3 Expert

1284 Answers

Are you a DeLonghi Coffee Maker and Espresso Machine Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...