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If you have been using this camera outdoors, then the one causing your problem is a grit of sand jamming the lens. Hold your camera with your right hand with the lens facing the ground. Next, tap the camera's base to your left palm while powering on the camera. You might want to do this several times. If it still wont work, and you can avail of the warranty to save repair cost.
If it is under warranty Casio can fix it for free. other wise you end up paying the labor/parts. Can become very costly. I suggest open the case and replace the plastic housing that hosts the saw wheels. Should fix the problem
I did the same thing to my camera (twice) and I just took it back to the place where I got it. Since it was within the 6 month return period- they let me exchange it for no charge.
They told me that when the camera hits something while the lens is out, it knocks the lens out of its groove, which is why you can't get it to retract.
I posted the same problem on the 15th June and in the meantime I have been playing around with the camera. After holding the camera upside down and gently tapping the back of it, the lens decided to work and retract back into the camera. Not the most technical advice I know but it seemed to work.